08/30/2026
Quick question: how many hours did you lose to unfilled shifts last week?
Not the hours you scheduled. Not the hours you're authorized for. The ones that were supposed to happen and just... didn't. A caregiver called off, a shift went unfilled, nobody flagged it.
Most agencies find out about this the hard way, a client complains, or a payer audit flags a gap. Very few actually track it week to week.
Every unfilled hour is revenue that never happened and a client relationship quietly at risk, and it's usually invisible until it's already a pattern.
Take the 2-minute Visibility Check and see where you actually stand, link in comments.