Cablelynx Broadband - East Texas

10/14/2026

An update for our Pine Bluff customers

We know this weekend’s outage was a huge inconvenience, and we’re sorry for the disruption to your plans, work and time at home. Thank you for your patience while crews repaired the damage and restored service Sunday morning.

A full day of service credit has been posted to all affected customers’ accounts. You do not need to call or request it.

The October 10 fiber cut was the third act of vandalism affecting our Pine Bluff network since June. We are working closely with the Pine Bluff Police Department and other local officials to identify those responsible.

WEHCO Video, Inc., our parent company, is offering a total reward of $10,000 for information leading to the arrest and conviction of the person or persons responsible for these vandalism incidents.

Anyone with information should contact the Pine Bluff Police Department’s Crime Tip Hotline at 870-730-2106. Please submit information directly to police rather than in the comments.

Reward eligibility and payment are subject to terms and conditions: https://www.cablelynx.com/terms

We are also reviewing additional measures to protect our infrastructure and reduce the impact of future damage. We know you depend on us, and we take that responsibility seriously.

10/13/2026

Happy National Farmers Day! Today we're honoring the men and women who wake up before dawn to plant, tend, and harvest the food that feeds this country. Farming is hard, unpredictable work, and rural communities like ours exist because of the people who choose to do it anyway.

Reliable internet has become an important tool for modern farming too, precision agriculture, weather tracking, market prices, and equipment monitoring all depend on a stable connection. We're proud to support the farmers in our service area as they adopt these tools.

To every farmer reading this, thank you for what you do.

Tag a farmer whose hard work deserves recognition today.

10/13/2026

Good news - we’re making some behind-the-scenes improvements overnight tonight (Tuesday, 10/13/26) in Royal, Hot Springs! 🌙

Overnight maintenance will begin around 11 PM, and customers in the following areas may notice brief service interruptions.

Buttrum Rd
Calico Trl
Nine Iron Trl

Our team will work to get everything back up and running as quickly as possible.

Thanks so much for your patience - we appreciate you!

10/12/2026

October might be the biggest streaming month of the year. Spooky movie marathons, new fall series premieres, and enough holiday specials in the works to fill every free evening you've got. Whatever's topping your watchlist, from horror classics to cozy autumn favorites, a stable connection is what keeps binge night from turning into buffer night.

If you've got multiple people streaming different shows in different rooms this month, that's exactly the kind of usage that puts a home network to the test. A quick speed check can tell you whether your plan is ready for a month full of premieres.

Whatever's on your watchlist this month, we hope it streams smoothly from start to finish.

Reply here with what you're watching this October; we're always looking for good recommendations.

10/10/2026

✅ Pine Bluff — Service Restored
October 11, 2026 | 9:30 a.m.

Service has been restored to all customers affected by yesterday’s fiber cut.

We know this was a long, frustrating interruption that stretched through the night and into your Sunday morning. We’re sorry for the disruption to your weekend and the time you spent waiting.

The outage was caused by vandalism to our fiber network. We expect to share more information about the investigation later this week.

Thank you to the crews who worked through the night to complete repairs, and to our customers for your patience throughout this extended outage.

Pine Bluff update — Sunday, October 11 | 7:00 a.m.

This isn’t the update we hoped to share this morning. About half of the customers affected by yesterday’s fiber cut are back online, but we know that offers little comfort if you’re still waiting.

The damage was caused by vandalism to our fiber network. Our crews worked through the night and are continuing repairs this morning to restore service to everyone affected.

You’ve been without service much longer than expected, and we’re sorry. We know this has disrupted your weekend, your plans and the things you depend on us for. Thank you for hanging in there with us. We’ll keep you updated as repairs move forward.

⚠️ PINE BLUFF OUTAGE UPDATE
October 10, 2026 | 9:30 p.m.

Our crews are still working tonight to repair a major fiber cut affecting many customers in the Pine Bluff area. This outage was caused by vandalism to our network, outside of Cablelynx’s control.

Repairs are expected to continue into the early morning hours. Our team is working to restore service as quickly and safely as possible, and we’ll share updates as more information becomes available.

We know this has been a long and frustrating interruption. We sincerely apologize for the disruption and appreciate your continued patience as our crews work to get everyone affected back online.

⚠️ PINE BLUFF OUTAGE ALERT
October 10, 2026

A major fiber cut caused by intentional damage to our network is affecting service for many customers in the Pine Bluff area.

Our team is working to restore service as quickly and safely as possible. Repairs are expected to continue into the overnight hours, and we’ll share updates as more information becomes available.

📲 Stay informed! Sign up for Cablelynx Connect outage notifications to receive service updates by text.

We understand how frustrating this disruption is and sincerely apologize for the inconvenience. Thank you for your patience while we work to get everyone affected back online.

10/10/2026

Game day means multiple screens, group chats blowing up with every big play, and maybe a few friends over to watch together. Your internet connection must handle all of it without missing a beat.

If your stream has been lagging right as the game gets exciting, or your group chat notifications are showing up minutes late, it might be time for a speed check. We build our network to keep up with the moments that matter, especially on game day.

Text or call (800) 903-0508 or visit cablelynx.com to see if your plan is ready for the rest of the season.

10/08/2026

There's nothing like Friday night lights in a small town. The whole community shows up, neighbors sit together in the bleachers, and for a few hours, everyone's cheering for the same team.

These games are more than just football; they're a reminder of what makes rural communities special. We love seeing packed stands and hearing about local teams making a run this season.

Got a game this weekend? Share which team you're cheering for; we'd love to hear about your local squad.

10/07/2026

💳 Important Payment Statement Update - October 7th

As you may have seen, Cablelynx recently changed payment processors for credit cards and bank transactions. Because of a temporary labeling issue, payments made through our new system may appear on your bank or credit card statement as WEHCO Video, Inc. instead of Cablelynx or your local cable company. The transaction may also display our corporate phone number instead of 800-903-0508.

No worries—it’s us! If the date and amount match a recent Cablelynx payment, the WEHCO Video, Inc. charge is your Cablelynx payment.

We have contacted the payment processor, and the description should be corrected within the next few days. In the meantime, if you are unsure about a charge or need help confirming your payment, please text or call us at 800-903-0508. You can also reach out by email at [email protected]

Call now to connect with business.

10/06/2026

This week is Fire Prevention Week, a good time to check your home's smoke detectors and think about how connected devices can add an extra layer of safety. Smart smoke detectors, video doorbells, and connected security systems all rely on a stable internet connection to send you real time alerts, wherever you are.

Beyond the smart devices, don't forget the basics: test your smoke detector batteries, review your family's escape plan, and make sure everyone knows where to meet outside.

If you're considering smart home safety devices and want to make sure your network can support them, we're happy to help you plan it out.

Call or text (800) 903-0508 or visit cablelynx.com to learn more.

10/05/2026

Today is World Teachers Day, a great time to recognize the educators who shape our communities, in classrooms, in home learning spaces, and everywhere in between. Teaching in rural areas comes with its own set of challenges, and reliable internet access has become an essential part of making that work possible.

From online lesson planning to virtual field trips to connecting with students during snow days, technology has become part of the modern classroom. We're proud to support the connectivity that helps teachers do their important work.

To every teacher in our community, thank you for everything you do.

Tag a teacher who made a difference in your life.