ECA Emerald Coast Answerphone

ECA Emerald Coast Answerphone ECA delivers reliable 24/7 telephone answering solutions for businesses of all sizes. ECA is the mother company of Directors' Answering Service.

We keep your phone lines covered, your clients cared for, and every opportunity captured, day or night. We specialize in traditional answering service; Answering calls promptly and professionally, taking complete and accurate messages and then following our client’s instructions precisely.

Five stars never get old! ⭐⭐⭐⭐⭐We’re incredibly grateful for every client who takes the time to share their experience w...
08/31/2026

Five stars never get old! ⭐⭐⭐⭐⭐

We’re incredibly grateful for every client who takes the time to share their experience with ECA. Providing reliable, professional service is what we strive for with every single call; feedback like this reminds us why the details matter.

Thank you for trusting our team to represent your business!

Have you had a five-star experience with ECA? We’d love to hear from you! Leave us a Google review using the link below. ⭐

https://g.page/r/CQK9_99sHYoYEAI/review

Labor Day may mean a day off for your team, but it doesn’t mean opportunities stop calling. 📞When your office is closed,...
08/27/2026

Labor Day may mean a day off for your team, but it doesn’t mean opportunities stop calling. 📞

When your office is closed, sending calls straight to voicemail can mean missed customers, missed business, and missed opportunities. With ECA, a real person is there to answer, represent your business, and make sure every important call is captured.

Give your team the break they deserve without putting your business on pause. Prepare for Labor Day with ECA and leave the calls to us. 💙🧡

Innovation doesn’t happen by standing still.✈️This September, ECA is headed to Baltimore for the ASTAA Convention, an op...
08/25/2026

Innovation doesn’t happen by standing still.✈️

This September, ECA is headed to Baltimore for the ASTAA Convention, an opportunity to step beyond the day-to-day, connect with leaders across the answering service industry, and explore the technology and ideas shaping what comes next.

We’re also proud to have our Executive Director, Danielle, serving as Secretary on the ASTAA Board of Directors.

We believe the best way to continue providing exceptional service is to never stop learning, evolving, and looking ahead. We’re excited to see what Baltimore has in store!💙🧡

08/20/2026

Elevate your business with ECA. 📈

Growth starts with making sure every opportunity is answered. At Emerald Coast Answerphone, we become an extension of your team, helping you stay connected to your customers 24/7 without the expense of additional in-house staff.

From answering calls and taking messages to dispatching emergencies, handling overflow calls, and following customized protocols, our services are built around the needs of your business.

With ECA, you can focus on running and growing your business while we focus on making sure your customers are always taken care of.

More calls answered. More opportunities captured. More time to focus on what you do best.

Let ECA help take your business to the next level.

All those pins? Those are JUST the funeral homes we serve!📍 Funeral service is only one of the many industries we suppor...
08/17/2026

All those pins? Those are JUST the funeral homes we serve!📍

Funeral service is only one of the many industries we support every single day. 📞

08/11/2026

We may be screaming on the inside… but your callers will never know. 😂

When emotions are high, our operators know how to stay calm, professional, and respectful...even when the frustration has nothing to do with us.

Sure, we may want to pull our hair out every once in a while, but we’d rather take the tough calls so you don’t have to. That’s what we’re here for! Give us a call today at 866-400-4818!💙🧡

08/07/2026

Some clients have concerns when we mention that billing is based on average monthly talk time…especially when they know they have a few “yappers” who love to call!😂😂 While we never interrupt or rush a caller, we also never encourage unnecessary conversation. When a caller takes a second to breathe, our operators know how to professionally redirect the conversation, gather the information they need, and get them on their way to your team. Our goal is always to provide a friendly, thorough experience without unnecessarily adding to your talk time.💯 Give us a call today at 866-400-4818!💙

08/06/2026

AI can replace a lot of things, but compassion is not one of them…❤️‍🩹

Congratulations to our Assistant Director of Operations, Victoria Mathis, on being named ECA's Employee of the Month! 🎉V...
08/04/2026

Congratulations to our Assistant Director of Operations, Victoria Mathis, on being named ECA's Employee of the Month! 🎉

Victoria's passion for growth, dedication to our team, and commitment to continuous improvement make her an invaluable part of ECA. She leads by example, embraces new challenges, and is always looking for ways to strengthen our team and support those around her.

Thank you, Victoria, for your hard work, leadership, and the positive impact you make every day. We are grateful to have you on our team and are proud to celebrate this well-deserved recognition! 💙🧡

07/31/2026

We’ve been around for quite some time. 🤷🏻‍♀️

Address

Lynn Haven, FL

Telephone

+18507858254

Website

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