Elisa Levy Consulting

Elisa Levy Consulting Leading training in conflict resolution, leadership and customer service for more than 2 decades.

Writes strategic plans, mediates conflicts, and offers executive coaching

According to a CDC survey, Monroe County consistently ranks higher than the rest of the state in domestic violence offen...
05/24/2026

According to a CDC survey, Monroe County consistently ranks higher than the rest of the state in domestic violence offenses since 2013. In the span of one year, we've had 41,000 domestic dispute calls to the police. Please spread the word about this free offering from the Monroe County Health Department. All are welcome!

Here are 6 six quick tips from my column this week in the Citizen. For the full article, click on the link below. 1. Cha...
05/04/2026

Here are 6 six quick tips from my column this week in the Citizen. For the full article, click on the link below.

1. Challenge Yourself – Turn it into a game. Work faster, smarter, or try a new approach.
2. Add Humor – Find something to laugh about; it boosts energy and engagement.
3. Do It First – Get it out of the way early to reduce stress.
4. Use Incentives – Reward yourself when you finish (coffee, break, something enjoyable).
5. Pair It with Pleasure – Add music, a favorite drink, or something you enjoy.
6. Shift Your Mindset – Focus on efficiency and completion instead of dreading it.

https://www.keysnews.com/business/columns/injecting-fun-into-tedious-tasks/article_ae1edaeb-065c-4381-b691-ea51565e5331.html

If you're feeling like there just isn't enough time, and you can't get it all done, you're not alone! Here's my recent c...
04/30/2026

If you're feeling like there just isn't enough time, and you can't get it all done, you're not alone! Here's my recent column with 4 quick tips that truly work.

Four Quick Fixes When You’re Feeling Overwhelmed

Overwhelm happens—to all of us. When your mind is racing and everything feels like too much, you don’t need to solve everything at once. You just need a way to steady yourself in the moment. Here are four simple tools:

1. The Next Right Thing
Don’t tackle everything—just do one small thing. Send the email, make the call, get a glass of water. Small steps create momentum and ease the pressure.

2. Just for Today
Narrow your focus. “Just for today, I’ll let go of worrying about tomorrow,” or “Just for today, I’ll be kind to myself.” It makes what feels overwhelming more manageable.

3. 5-4-3-2-1
Ground yourself in the present:
• 5 things you can see
• 4 things you can feel
• 3 things you can hear
• 2 things you can smell
• 1 thing you can taste

4. Breathe (Slow It Down)
Take a few slow, intentional breaths—in through your nose, out through your mouth. Even one minute can calm your nervous system and create a reset.

I had the pleasure of speaking to the National Organization of Women last night on Tools for Having Charged Conversation...
04/23/2026

I had the pleasure of speaking to the National Organization of Women last night on Tools for Having Charged Conversations. Thank you all for the amazing work you do, KW NOW! Hope you remember and use these four tools!

Thank you, Dolphin Research Center Leadership Team, for an amazing meeting yesterday! I am honored to work with you. I'm...
04/21/2026

Thank you, Dolphin Research Center Leadership Team, for an amazing meeting yesterday! I am honored to work with you. I'm excited about your future, and I know it will be a bright one.

Have you ever left (or thought of leaving) a job because of your manager? You're not alone. 50% of people are or have be...
04/05/2026

Have you ever left (or thought of leaving) a job because of your manager? You're not alone. 50% of people are or have been in that boat. Here's my column this week from The Citizen with quick tips on dealing with a tough boss. Read below or link to www.keysnews.com

Quick Solutions for Dealing with Bad Boss Behaviors

In more than two decades of working with organizations, I’ve seen the truth behind the old adage: people don’t leave jobs—they leave bosses. A Gallup study of 2.5 million manager-led teams across 195 countries found that roughly 50% of employees have left a job because of their manager. That statistic is a powerful reminder of just how much influence bosses have over our daily experience at work—and even our overall happiness.

There’s no single definition of a “bad boss.” In reality, there are many different behaviors that can create frustration and dysfunction, and each requires a slightly different approach. The good news? You often have more control than you think. By adjusting how you respond, you can reduce stress, improve communication, and sometimes even strengthen the relationship.
Here are four of the most common types—and what to do about them:

The Tank
They steamroll conversations, bark orders, and rarely listen. Their style can feel intimidating, even disrespectful.

Solution: Keep communication brief and focused. Skip long explanations and lead with the bottom line: “Here’s what I recommend…” or “The best next step is…” Don’t take their bluntness personally—it’s usually about efficiency, not emotion. When you consistently show up with clear thinking and solutions, you earn their respect quickly.

The Avoider
They delay decisions, dodge difficult conversations, and hope problems will resolve themselves. Meanwhile, you’re left waiting or guessing.

Solution: Create clarity for them. Offer simple choices: “Should we go with A or B?” Set gentle deadlines: “If I don’t hear otherwise, I’ll move forward with option A.” This approach keeps work moving while still giving them control. Over time, it also builds trust in your judgment.

The Overloader
They assign more work than is realistic, often without recognizing the impact. This can lead to burnout and resentment if not addressed.

Solution: Make your workload visible and force prioritization. Try: “I’m currently working on A, B, and C—what should take priority?” or “I can take this on—what would you like me to shift?” This isn’t pushing back; it’s ensuring the most important work gets done well. Set boundaries where needed, and reinforce them consistently.

The Critic
They focus on what’s wrong and rarely acknowledge what’s right. Feedback may be vague or constant, leaving you feeling like you can’t win.

Solution: Turn criticism into clarity. Ask direct questions: “What would you like to see instead?” or “Can you show me an example?” Check in early on projects so adjustments happen before it’s too late. And when you make changes, close the loop: “I updated this based on your feedback—does this align better?” This helps shift the dynamic from criticism to collaboration.

While these behaviors can feel very different, two strategies apply across the board.

First, don’t take it personally. That’s easier said than done, but it’s essential. If you’ve taken an honest look at your performance and know you’re doing solid work, remind yourself that your boss’s behavior is about their habits, pressures, and blind spots—not your value. Creating that mental separation alone can dramatically reduce stress.

Second, document patterns. If a boss’s behavior begins to interfere with your ability to do your job—or affects your well-being—keep clear, factual notes. Not emotional reactions, but specific examples. This gives you options if you need to escalate the issue or have a more formal conversation. Without documentation, it’s your word against theirs.

We can’t always choose our bosses. But we can choose how we respond to them. And in many cases, that makes all the difference. In the end, the key isn’t about waiting for a better boss—it’s about becoming better at navigating the ones you have.

I was so happy to have such great people at my seminar on "Dealing with Tough Customers and Colleagues!" at the Beachsid...
04/01/2026

I was so happy to have such great people at my seminar on "Dealing with Tough Customers and Colleagues!" at the Beachside last week in Key West. A big shout-out to Keys Federal Credit Union, City of Key West, Florida, The SPCA, The Casa Marina, Ocean's Edge Hotel, The Hyatt Centric, The 16th Judicial Circuit, The Monroe County Health Department, Mosquito Control, and A&B Marina.

Good for you for taking the time to grow your people skills! Remember to do your 1 thing 21 times!

Remember our Five Tools for Being Assertive with Tough People
1. Active Listening
2. Blending
3. The Socratic Method
4. The FIRR
5. Plan B

My seminar on Tough People for tomorrow is sold out, but here's a quick tip:
03/25/2026

My seminar on Tough People for tomorrow is sold out, but here's a quick tip:

A growth mindset is more important now than ever - in life and in work! Thank you, Trident Enterprises, for inviting me ...
03/22/2026

A growth mindset is more important now than ever - in life and in work!

Thank you, Trident Enterprises, for inviting me to work with your team. I can see why you are incredibly successful, and I can't wait to see you take things to the next level!

03/17/2026
ONLY 10 SEATS LEFT FOR MARCH 26!Do you want the best team and one that stays with your company?Want customers who love y...
03/13/2026

ONLY 10 SEATS LEFT FOR MARCH 26!

Do you want the best team and one that stays with your company?
Want customers who love you and keep coming back?

Give your staff ready-to-use tools that will change their lives at work and at home.

https://www.etix.com/ticket/p/38405705

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3723 Cindy Avenue
Miami, FL
33040

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