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Top 10 Billing Secrets, Monroe, NY (2026)

09/22/2017

When debtors string you along for money owed, it’s a reflection of the way they view paying you. It’s more of an insult and sign of disrespect rather than their ability to pay. What causes this and how can it be prevented? Make no mistake, these loafers take advantage of many businesses but you can stop them in yours. Some customers are so good at not paying their bill, they owe hundreds and sometimes thousands of dollars and you are forced to wait yet again for payment. They hold you over a barrel even when they do have the money. Most business owners don’t know where to turn. The only way to change this is to get help from people who have been dealing with debtors for years. Stop the insult of deadbeat customers and win the battle on every front. Why would any business owner allow this and how long are you going to tolerate it? The answer is strictly up to you. Getting help is a phone call away. The consultation is free and you can change the future of your company for good! You can do it right now. Why wait when the answers are available now? We have been solving this age old problem for over 25 years and we work tirelessly with many businesses to end the difficult cycle of non-paying clients.

Since 1989, CJM Billing Solutions, Inc. has generated millions of dollars for fortune 500 companies as well as small businesses. There is greater revenue through efficiency and proven methods. Christopher Mangan is the author of Top 10 Billing Secrets and has a history of increasing revenue and easing the billing process to make it more effective. It’s time you enjoy greater success. Contact CJM Billing Today! (855)867-2455

06/30/2017

Chasing Payments!

Tired of chasing customers for payment? Some clients will intentionally string you along and make you wait. Stop deadbeats from taking advantage of you. Their apathy costs you time and money.
Our experience has helped countless businesses train customers and face this challenge with great success. Acquire the methods that correct the pattern of bad paying customers. Our techniques are proven to gain faster payments and keep clients happy. They are easy to learn and guaranteed to increase revenue. Stop the struggle and ease the process because your process and approach will determine the outcome every time. In many cases, the lazy customer knows they have you over a barrel and they play cat and mouse with your income. That’s no way to run a business. It’s time to fully understand the game and play to win. When it comes to getting paid, CJM is the best consulting firm and the most cost effective agency you will ever know. We are billing and collections professionals. Change the outcome and ease your billing process. Increase collections and enjoy greater revenue.
CJM Billing Solutions, Inc. has over 25 years’ experience in Accounts receivable, Billing and Collections. Want greater revenue and a billing system that is effective? We quickly implement plans for faster payments, less hassle and greater profits. You don’t have to wait for your money and you don’t have to get frustrated. Change it once and for all. Christopher Mangan is the author of the Top 10 Billing Secrets a comprehensive guide to better billing.

01/06/2017

Accounts Receivable
Business owners face challenges on a variety of levels. While our success is directly related to our ability to perform a great service or deliver a “quality” product, our annual income is determined in its final stages which is our ability to collect the money. Billing and collection practices can provide gaps where clients take advantage by avoiding payment. I have personally witnessed companies who are falling short in this area and for some unexplained reason didn’t do anything about it. How can non-paying clients get over so easily? The fact that customers wait to pay is an indication that you should seek the help of an experienced billing consultant. My clients always share with me the reason they waited to seek help. Here is a list of common reasons business owners procrastinate:
1. I just didn’t want to take the time to get help.
2. I did not think anyone could really change things.
3. I have done it the same way for years.
4. I though getting outside help was going to be expensive.

These reasons hold companies back and most are a result of procrastination.

So where should you start?

Step 1: Admit to yourself that something is not working
Step 2: Understand that you are an expert in your field but not an
expert in billing and collections
Step 3: Decide to consult a professional with experience in Billing,
Accounts Receivable and Collections

Do something about it now!

CJM Billing Solutions, Inc. We are the billing and collections experts and have been dealing with non-paying clients since 1989. We have seen first-hand how a great billing process retains more clients and gets the money through the door. You are in business to succeed so stop allowing people to take advantage of you. Pursue all accounts receivable with proven strategies and tact.
Do it today and do it now! Make the decision. Why would any company continue to be frustrated when we guarantee a great accounts receivable process that reduces past due accounts and offers superior customer service? Stop dreaming of fixing the problem and fix it. Contact CJM Billing Solutions, Inc. (855)867-2455.

11/12/2016

A Thriving Business
If you want a thriving business, money has to come in quickly and continually. Nothing impedes revenue more than a billing process that customers ignore. Let’s face it, the problem of non-paying clients is systemic and frustrates employees as well as business owners. It can cause anxiety and stress. The idea that you can do better in your accounts receivable department is vital to actually doing better. In other words, you have to know that improvements can be made and take the proper steps to make it happen. So where should you start?
Step 1: Admit that something is not working

Step 2: Understand that you are an expert in your field but not an expert in billing and collections

Step 3: Decide to consult a professional with experience in Billing, Accounts Receivable and Collections

CJM Billing Solutions, Inc. We are the billing and collections experts and have been dealing with non-paying clients since 1989. We have seen first-hand how a great billing process retains more clients and gets the money through the door. You are in business to succeed so stop allowing people to take advantage of you. Pursue all accounts receivable with proven strategies and tact.

Do it today and do it now! Make the decision. Why would any company continue to be frustrated when we guarantee a great accounts receivable process that reduces past due accounts and offers superior customer service? Stop dreaming of fixing the problem and fix it. Contact CJM Billing Solutions, Inc. (855)867-2455. Christopher Mangan is the author of the Top 10 Billing Secrets.

06/10/2016

Debtors and Past Due Accounts

Have you ever been stuck by clients who string you along for payments? You’re not alone. This is a common problem and while most customers pay on time, some will continue to find a reason to not pay. They have the money and drive a BMW but it’s play-time when it comes to paying you. Some even string you along for months or until you decide to fire the customer. In virtually every case, the client needs to be trained to pay. That is our job. As business owners, we must know the secrets to getting clients to pay. Just like marketing to sell, you have to market to pay or suffer the consequences. The faster you solve this problem, the faster you can get paid and reduce the stress related to past due accounts. Yet countless business owners put up with this aggravation of debtors for years because they feel it’s normal and they cannot change it.

The fact remains that there are proven strategies to combat this common problem, but you have to rethink how you are doing things so you can stop the aggravation. I find it questionable that business owners would rather continue to be highly frustrated than to take simple steps to correct this problem and it’s “business as usual”. I have worked to solve these everyday challenges with fortune 500 companies as well as small businesses. The real problem is most business owners do virtually nothing to get help themselves by learning the techniques that break the pattern of their past due accounts. As a result, they continue to lose money and get disappointed by customers who are great at playing games.

Since 1989 CJM Billing Solutions, Inc. has been helping businesses just like yours experience greater cash flow and increased revenue. We work with small businesses and fortune 500 companies to give them the tools needed to stop people from paying late and teach proven methods so business owners can enjoy greater success. Learn how to deal with past due customers and bring them into a habit of payment. Influence current customers to pay on time and set the tone for new customers to stay current? CJM Billing Solutions is the leading consulting firm; experts in billing, payments and collections. It takes a special kind of person to run a business but it takes experience to bring the money in with little or no hassle. Visit us at CJM Billing Solutions or get our quick guide to higher revenue at Top 10 billing secrets.

04/08/2016

Deadbeat Customers
Some clients drag their feet every month when it comes to paying. They drive high-end automobiles and avoid paying their bill while spending money on the latest gadget. While we stay away from using the term “deadbeat” these clients exude the very essence of the term. So what can you do to stop them? Better yet, what can be done to change their complacency?
It’s important to know that you can train deadbeats to pay. You can change their bad habits and poor payment history and bring them into a habit of payment. Remember this; “everything is marketing” and you must sell clients on paying their bill. This includes your entire accounts receivable process which consists of your invoice appearance, timing of billing, past due letters, payment methods, and client contact strategies. Let’s not forget client expectations which you set from the first meeting. When you communicate the proper expectations from the beginning, you create an environment where customers pay. Many times the standards and expectations are not communicated from the onset and the business relationship declines from there. This happens too often and your rate of success is directly tied to how well you sell customers on paying their bill. Different clients respond to different techniques so covering all the bases from start to finish increases your chances of getting paid in full and on time.
With the proper examination of the billing, collections, and accounts receivable process, it becomes evident where you can stop debtors from taking advantage. Virtually all non-payers are playing a game and exploiting any weakness in the billing and collection process. So many good businesses continue to perform the same every month because they are content, for the most part, with the amount coming in. They are not fully aware what they are losing. It’s this revenue loss, the related costs and the frustration felt by employees that should prompt executives to make the necessary changes. We waste too much time chasing problems that could have been avoided. This is a serious problem and far that too many firms overlook.
Finally, your ability to recognize when a change occurs and make suitable compensation to clients can garner a trust that builds your relationship. This “created” environment guarantees greater success of timely payments and builds your company’s reputation. All of this translates into guaranteed greater revenue and ongoing success.
CJM Billing Solution, Inc. is becoming one the leading accounts receivable firms in the nation because of our ability to recognize the problems of non-paying customers and how to retrain them and keep them current. We are effective in helping firms overcome the “business as usual” mentality that stifles growth and creates complacency in many of today’s companies. Christopher Mangan is the author of Top 10 Billing Secrets.
For more information on how we can help your business, call us toll free (855)867-2455.

11/15/2015

Getting Good At Getting Paid!

Have you ever noticed that some clients exploit any area of weakness in your A/R process to avoid paying? Poor billing and ineffective in-house collection techniques create huge problems for companies every day. Many people prey on the weakness of billing and collections would rather have a nicer car or the newest gadget rather than pay you. The reason you have to chase some clients for money is directly related to the human condition and that’s what needs to be recognized. People who don’t want to pay are playing games with your hard earned money. But wait… It doesn’t have to be that way. You can get paid on time and in full from every client. In fact, you must maintain control over those few who make you wait and here’s the way to do it.

Consider the marketing industry. Huge money! They have studied human response and conditioning for centuries and the techniques used continue to compel consumers to purchase products they don't even need. As a matter of fact, some customers buy that new phone, video game or expensive purse instead of paying you. It’s vital to check every aspect of your billing and collection techniques to make sure it conditions your customers to pay. It’s not difficult, but there are tricks to staying consist. The good news is, in the long run and done properly, it’s less work.

I am going to repeat myself again. The reason many companies lose money and customers is the techniques they use to bill and the way they collect past due accounts. Some businesses are losing thousands? Many companies fire the customer and lose that income stream as well. This is self defeating to some degree because they could have kept the client, gotten paid and maybe even been referred to others through that customer. It all works together.

When contacting someone about a past due amount, your demeanor, choice of words and your technique are all equally important because they all have direct influence on getting paid. In the publication Top 10 Billing Secrets, you find the 4 T’s, Tone, Technique, Timing and Treatment. Apart from these fundamental elements, you will struggle with non-paying clients who can ruin your day or many days for that matter. Negative procedures promote loss of revenue and loss of clients which in-turn causes disappointment and discouragement for many business owners. It should not be this way, but it happens far too often. It’s time to take control of clients who don’t pay!

CJM Billing Solutions, Inc. has been handling difficult customers since 1989. We have heard virtually every excuse and collected millions of dollars that were considered uncollectable. Now it’s your turn. It’s time to get good at getting paid.

08/01/2015

Debt Collector or Problem Solver?
There are many ways to collect a debt but not everyone can collect. Some lack the skills required to be effective while others lack the desire or motivation to confront delinquent customers. Many businesses hire a specific person to pursue payments but too often, it’s the wrong person. The fact remains that chasing payments is a hassle and a successful process all comes down to you-the business owner. The tactics you use for billing and collections determines the rate of success. The debtor’s perception of you is either a “debt collector” or the “person helping” solve a problem. Which one are you? Which one do you want to be? The choice is yours. I can tell you from experience that being the “person helping” is far more effective and gratifying. It increases revenue and makes your life of dealing with confrontation a whole lot more rewarding.

Have you ever experienced someone absolutely lose their cool on the phone? Maybe it was you who lost it. Money creates a heightened emotion in many people. This emotion can trigger anger in many people and the stress associated with money causes reactions that can upset both the customer and the business owner. Knowing the secrets to collecting money and applying proper billing methods makes life and business a whole lot better. Your ability to defuse a situation, keep yourself out of the conflict and get customers pay is crucial. You really don’t have to chase miserable people for money; you just need to know how to create a “sense of urgency”. It’s crucial that you remove negative emotions, tone, and certain words so you can inflict a positive outcome as the “problem solver” and not the “debt collector”. What does that mean exactly?

When contacting someone about a past due amount, your demeanor, choice of words and your technique are all equally important because they all have direct influence on getting paid. In the publication Top 10 Billing Secrets, you find the 4 T’s, Tone, Technique, Timing and Treatment. Apart from these fundamental elements, you will struggle with non-paying clients to a degree that it can ruin your day or many days for that matter. Negative procedures promote loss of revenue and loss of clients which in turn causes disappointment and discouragement in the hearts of many business owners. This should not be, but it happens far too often. it’s time to take control of clients who don’t pay!

05/07/2015

Great Billing Means Higher Revenue

05/07/2015

Some people would rather spend $50 trying to avoid paying $100. They play games, procrastinate, and sometimes refuse to pay at all. Why is that? It’s the way they are hard wired. But consider this, just as good marketing causes people to buy a product, the way you “market” and request payment (bill and collect money) causes customers to pay. You are selling people on paying their bill and your process determines the outcome. It’s vital that business owners understand this. Clients who are hard wired to procrastinate respond both consciously and subconsciously to “the way you bill and collect money”. You can command payment and respect while enjoying a good relationship with clients. Even with that, there are still some problematic customers who drag their feet. We can blame the customer or learn how to change and train them to pay on time. It’s time to train the non-payers to get on board.

The truth is, most of the customers who don’t’ pay have the money, but they don’t want to give it up. These same people have the newest phone the nicest clothes and a sweet car while they owe you money. It’s not their ability to pay but their desire. Your ability to create a sense of urgency with these clients will set you apart from other companies and even your competition.

Again, your capacity to take control of even the most difficult customers will make them pay you while they make others wait. Building trust and credibility from your first meeting through the business relationship will continue to help you get paid and sell to every client. Proper Communication and Consistency are key to getting paid. What does that mean exactly? When you practice great billing and collection strategies, customers respect you and you are perceived as a great business man or woman. Perception is part of your brand and should be taken seriously.

Christopher Mangan is the President of CJM Billing Solution, Inc. and the author of the Top 10 Billing Secrets.

03/13/2015

Our specialty is getting customers to pay on time. Do customers string you along for payment? Fix billing problems immediately and GET PAID!

02/21/2015

Business and True Motivation
It’s no mystery why we venture to go into business for ourselves... We want to make customers happy. Yea right! Let’s be honest; we are in business to be successful and make money. Income is the number one motivation for business ownership and if we happen to offer a good product or service and make customers happy, our chances for success increase exponentially.
It’s safe to say that getting paid is one of the most exciting aspects of owning a business and we work hard to make the most of our bottom line and keep profits flowing. If this is true, why do we allow a small percentage of customers to play games when it comes to paying? Why are some clients so difficult?
For one, they usually get away with it. Some customers are so good at playing games that even the most experienced business owners get worn down from chasing money. Difficult people challenge our continued efforts to get paid and the confrontation can be extremely frustrating. Non-paying clients exist in virtually every business and they are skilled at the art of not paying and why not? The money is in their pocket and all you’ve got is the stress of trying to collect.
The good news is that every non-paying customer can be brought into a habit of payment. Moreover, you can play their game and win. Game on!
Once you know your opponent you can implement strategies to overcome the obstacles that delay payment. Great strategies can stop professional debtors even when they try to adapt and continue their charade. There is always a way through their apathy and once you learn the tricks, it makes for a better more enjoyable business now and all future business as well.
Now that you have acknowledged that there are some ongoing challenges, let’s look at some solutions.
The first thing you must do is look at your current process. Are there weaknesses that allow customers to take advantage? It’s so important that you take some time to examine your own process.
Take some time to analyze the following:

•Your procedures from the very first meeting with a potential client
•Your documents including invoices, payment reminders and past due notices
•Your methods of payments and the ease of making payments to you
•Your collection methods

After you review your system, take some time to evaluate some individual cases (Prior non-payers) and investigate what happened to determine why they did not pay. While each case can be significantly different, many underlining issues can be traced to one or more areas that customers use to exploit your billing and collection techniques. Obviously, these areas, once identified must be corrected immediately.
Your company may be the type of business where you are forced to wait for payment. In other words, the client is waiting to get paid so they have to make you wait. Some clients know they have you over a barrel and abuse the system. They make you wait far beyond the reasonable time and earn interest on your money. They are intentionally hamstringing you for payment. This challenge is created by habit of historical process. For example, you don’t want to push too hard for fear of losing the client, so they take advantage pushing the envelope a little further each time.
You may be under the assumption there’s nothing you can do about it because that’s how it’s been for years. Believe it or not, you can set yourself up so you are not abused, but why do so many continue to follow this frustrating pattern? This may have plagued you for years and you have thought of everything. Outside advice may be your biggest opportunity to finally change this. There are two choices, do something about or allow it to continue. The documents you use and your approach and strategies determine the speed in which you get paid.
Recently we worked with a company with a very high deficiency in their accounts receivable. After investigating the reason for this default rate, we redesigned the invoices, by changing the statement “Due upon Receipt” to include a specific date such as “Payment of $1,370.00 Due on June 2nd.” We also purchased a box of bright yellow return envelopes to mail out with the invoice. Then we changed the format of the invoice to look more like a payment reminder than an invoice. Research has shown that people respond better to a letter form than an invoice. It’s more personal. Changing the invoice caused his default receivables to decrease exponentially. Then we looked at his process from first meeting of each client. We implemented ways that improved contact to the customer, created incentives for faster payments and payments options that made it easier to pay their bill. This caused another increase in revenue.
Finally, getting paid does not have to be frustrating but many choose to believe they can do nothing about it and they keep making the same mistakes expecting different results. Why do we allow some customers to dictate when and how they will pay? It’s simple. We need to train them to pay on time.

Christopher Mangan is the President of CJM Billing Solution, Inc. and the author of the Top 10 Billing Secrets.

Top 10 Billing Secrets

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