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Most of us think understanding someone means agreeing with them. So we skip it. If I don't agree, why spend the time?Tha...
10/14/2026

Most of us think understanding someone means agreeing with them. So we skip it. If I don't agree, why spend the time?

That's backwards. Understanding is not agreement. It's knowing what the other person sees, what they want, and why they did what they did. You can disagree with every bit of it and still understand it.

Here's where it goes wrong. You decide what someone should have done based on what you would have done. You say your piece, you feel better, and you assume they heard it the way you meant it. They didn't. And if you walk in already certain, nobody is listening; two people are just taking turns talking.

Taking the time to understand isn't soft. It's the shortest road to what you wanted from the conversation in the first place: somebody doing something.

How does your team see you? Take the free Leadership Reputation Snapshot and find out.

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10/05/2026

Day one matters more than you think. It sets the stage for how long someone stays and how well they do. It's hard to change habits later, so make the first day count! Get it right from the start.

10/02/2026

When you criticize someone in front of others, you risk humiliating them. Humiliation is a powerful feeling that can stick with someone for a very, very long time. In business, it's one of the hardest things for people to get past. Think about whether it's better to address issues privately instead of publicly. Subscribe for more.

09/30/2026

Getting punched in the head for years in sparring, not just the big fights, makes a boxer punch drunk. It's the same with criticism. If all people hear is what they do wrong, it becomes noise. You need to build credibility in the in-between moments, or your criticism won't change their behavior. Make sure they know this criticism isn't the end. Subscribe for more.

09/29/2026

Watch this for if you blame people. It is hard to build systems. It is easier to blame a person and force them. Leadership means people want to do what they have to do. So, fix your system. Teach your system well. Subscribe for more.

09/28/2026

Watch this for day one if you're planning to hire someone new. Are you thinking about the new person's feelings or just the company's needs? If you only think about the company, you're getting day one wrong. New hires worry about fitting in, the environment, and what they'll do. They have lots of nervous energy.

09/24/2026

We often misunderstand people because we judge intentions by behavior. But behavior is a skill, not always a direct reflection of what someone means. When someone's actions don't match their good intentions, it might be a lack of skill, not malice. Give the benefit of the doubt and assume good intentions until proven otherwise. This approach builds empathy and can help you avoid unnecessary conflict. If you want to improve interactions, ask for clarification instead of reacting. People can explain what they truly meant when given the chance. Understanding this difference is key to better relationships.

09/23/2026

Watch this for the most important skill sets in leadership, which are very similar to manipulation. Willing effort means they want to do the work. Leading others means they follow you. It takes time for motivation to last. The goal must benefit them and the team. The main difference is your intention.

09/21/2026

Watch this if you want to be a better leader. Every lesson I create follows a strict structure to ensure it's as helpful as possible, focusing on one core idea from start to finish. This journey takes you from how you think, to what you know, and finally to what you do. It all starts here, but it must end with a change in your behavior. The key idea we'll explore is that embracing being wrong is the most crucial leadership skill you can cultivate. It's vital for growth. Subscribe for more.

09/19/2026

Watch this if you're in business and want to be seen as a leader. Long-term success means having wins on your record. Competence is key, whether you own the business or work within it. Make time each week to work on your business, not just in it. Measure your progress and become a student of your industry.

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New Orleans, LA
70458

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+15043298444

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