07/22/2026
"AI reveals a simple truth: Technology alone does not create competitive advantage, people do." - Robert Coleman, PhD, Director of Research and Thought Leadership at Dale Carnegie
As organizations continue to invest in AI, many expect productivity gains to follow. What they often discover, however, is that AI does more than accelerate work, it shines a spotlight on the systems that support it.
In his latest article for Training Magazine, Robert explores how AI is exposing critical in leadership, communication, culture, and trust.
AI may provide speed, efficiency, and access to information, but sustainable success depends on the human capabilities that guide its use.
Organizations that thrive will be those that strengthen:
✅ and transparency around AI initiatives
✅ between leaders and employees
✅ to evaluate AI-generated insights
✅ and psychological safety that support adaptation and innovation
One of the most important takeaways from Robert's research is that AI adoption is not simply a technology transformation, it's a leadership opportunity.
By addressing the gaps AI reveals, organizations can create stronger , better employee , and more teams.
The future of work won't be defined solely by how quickly organizations adopt AI. It will be shaped by how effectively leaders develop the people, trust, and culture needed to make AI work.
📖 Read the full article: How AI Is Exposing Gaps in Leadership, Culture, and Trust in Training Magazine: https://trainingmag.com/how-ai-is-exposing-gaps-in-leadership-culture-and-trust/