Craft House Consulting

05/02/2026

It's been a while since I wrote for HOTELS magazine — but this topic has been sitting with me for too long not to write. A family reunion. A 24-room block. A booking I made through an OTA without hesitation. And when I tried to give the business back to the hotel directly — the process turned a willing customer away without realizing it.

"I handed my reservation to an OTA without a second thought. Not because it was cheaper. Because it was easier." I'd love to know your thoughts.

In today's hotel industry, a guest who books through an OTA and never has a reason to go direct is a recurring cost.

08/12/2025

Our clients were recently featured in Forbes for one of the projects we helped with. Stay tuned though, this is just one part of the big picture!

02/08/2025

For too long, Indian American hotel owners have been pigeonholed as “Super 8 operators,” a lazy and inaccurate oversimplification that fails to recognize their innovation, success and contributions to the American hotel industry. Families like theirs are redefining what it means to be a hotelier, proving that they are not just operators but visionaries.

08/08/2024

Bambu Indah is almost 20 years old and it's still going strong! This year our client ranked #4 out of 100 in the TIME Magazine World's Greatest Places list!!! https://time.com/6992270/bambu-indah/

08/08/2024

Craft House client, Bambu Indah, listed in Harper's Bazaar's list of Five Resorts That Do Regenerative Tourism Right

Increasingly, travelers are seeking destinations that consider their impact in thoughtful ways

04/12/2024

selected our client, The Battery, as one of the top 10 private clubs in 2024. Unlike many of the new clubs in the list, The Battery is 11 years old and going strong. It’s a testament to how important it is to build for content, and not just beauty. Luckily, The Battery has them both!

03/15/2024

has selected 2 of our clients projects in their list of ‘The 9 Most Beautiful Bamboo Buildings in the World.’ Congratulations to and as well as for their gorgeous work. Another shoutout to for 2 of their designs that also made the list!

03/29/2023

Fasano Fifth Avenue as featured in WSJ - our client’s luxury rentals for $140,000 a month offer five-star hotel amenities and the feel of a lavish home, no strings attached

09/26/2021

THIS is where I want to be right now - on our clients' private island in the BVI, drinking up the sunshine and enjoying the silence.

Moskito Island is a 125-acre escape to the tropics owned by the legendary Virgin Airlines founder

09/09/2021

In our event blog - “We all need to stay a little bit dirty to stay healthy”

We may be seeing the light at the end of the dark COVID-19 tunnel… or it might be an oncoming train. Either way, COVID-19, like each of the epidemics that preceded it (smallpox, polio, cholera, etc.) is forcing us, as individuals, as parents, as employers and as hospitality providers, to reassess ...