06/05/2026
You know a relationship has evolved when a client knows exactly what would make you smile.
Recently, a client surprised me with a gift certificate to Caudalie Spa.
I was grateful.
I was surprised.
And honestly, I was a little emotional.
Anyone who knows me knows I love a good facial, a great spa experience, and a little time to recharge.
But what touched me most wasn’t the gift itself.
It was knowing they had paid attention.
When we work closely with people, the relationship often grows beyond the work.
We start by talking about business, leadership, growth, and challenges.
Over time, we learn about families, milestones, celebrations, and the things that bring people joy.
And sometimes, people learn those things about us too.
This client knew exactly what would make me smile.
That simple act of thoughtfulness brought tears to my eyes.
One of the greatest gifts of working closely with clients over many years is the relationships that develop along the way.
It’s something I never take for granted.
→ What’s something someone remembered about you that made you feel truly seen?