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10/15/2026

📞 A new bank account is not a routine update

A supplier email arrives with a real invoice and one change: new bank details. The invoice matches the PO, and a three-way match usually compares PO, receipt and invoice, not the bank account.

The Internal Revenue Service reminded businesses on October 2 that requests to change payment information should be verified through a trusted channel. The FBI's 2025 Internet Crime Report counted 24,768 business email compromise complaints and about $3.0 billion in losses.

Here is the check we would run:

1. Log the change request and pay nothing to the new account yet
2. Call the phone number already in your vendor file, never the one in the email
3. Have a second person approve the change
4. Release the first payment only after both

🧮 Illustrative: 40 suppliers, six bank-detail changes a year. That is six 10-minute calls, about an hour, against one $18,500 invoice sent to the wrong account.

✅ Success test: no vendor bank detail changes without a logged call and a second approver.

⚠️ A callback only works if the phone number in your file is trusted. Never change a vendor's bank details and phone number in the same request.

📅 Book an AndWeSupport strategy call: https://lnkd.in/g4NTNawB

10/14/2026

📊 A 20-minute weekly routine for overdue invoices

An aging report shows which invoices are late. It never shows why, and without a reason nobody knows what to do next.

Here is the routine we would run from the A/R Aging Detail report in Intuit QuickBooks or any accounting tool with an equivalent:

1. Run the report by invoice, as of today
2. Sort everything past 30 days by amount
3. For the top five, write the reason: PO mismatch, wrong bill-to, dispute, unapplied payment or awaiting delivery
4. Give each one an owner, a next action and a date

🧮 Illustrative: 12 invoices sit past 30 days and total $18,400. The top three are $11,200, or 61%. Clearing their reasons first moves more cash than chasing all twelve.

✅ Success test: every invoice past 30 days has a reason, an owner and a date, and the past-30 total is lower next week.

⚠️ Aging shows timing only. Deposits, partial payments and disputed lines can distort it, so sort those out before you rank.

📅 Book an AndWeSupport strategy call: https://lnkd.in/g4NTNawB

10/12/2026

📎 Tax-exempt is a document, not a customer type

Schools, churches and nonprofits buy a lot of promotional products, and many of those orders can ship without sales tax. But the exemption lives in a form, not in the buyer's status.

The Missouri Department Of Revenue said so in a January 2026 letter ruling on promotional items sold to nonprofits: the seller must "obtain and maintain" a signed exemption certificate for each organization it sells to without tax.

A letter ruling binds only its applicant, but it shows how the state reads the rule.

The New Jersey Division of Taxation allows 90 days after a sale to accept a completed certificate and requires keeping it at least four years. Treat that as a repair window, not a plan.

Our order-entry rule:
→ ✅ Mark a customer exempt only once the certificate is attached
→ 🗓️ Date-stamp each form and file it where the invoice can find it
→ 🚦 Release the exempt invoice only after the form is complete

States differ, and so does what the buyer does with the goods, so confirm edge cases with your CPA.

🧮 The image runs an illustrative audit: ten nonprofit orders, four missing forms, $336 exposed.

📅 Book an AndWeSupport strategy call: https://lnkd.in/g4NTNawB

10/09/2026

🧾 Your January 1099 problem starts at vendor setup

For payments made in 2026, the Internal Revenue Service threshold for a 1099-NEC is $2,000, up from $600. Fewer forms, but the same scramble if the paperwork starts in January.

Who counts: freelance designers, sole-proprietor decorators and contract reps paid $2,000 or more. Corporations are generally exempt.

Our vendor setup rule, before the first payment:
→ ✅ Get a signed W-9 with the first invoice
→ 🏷️ Tag each vendor "1099" or "no 1099" in your books
→ 📊 Check year-to-date totals each quarter against $2,000

Why it matters: if a vendor never gives you a taxpayer ID, backup withholding at 24% can apply.

Card and third-party network payments are reported by the processor on a 1099-K, not by you. Rules vary, so confirm edge cases with your CPA.

📅 Book an AndWeSupport strategy call: https://lnkd.in/g4NTNawB

10/08/2026

You built a great product. So why aren't people buying it? 🤔

Many founders spend months building features without asking customers what they actually need. 📉
Here's what changes everything: ✨
Good product research isn't paperwork. It's the foundation of better sales. 🚀

When you deeply understand your customers, you know:
✅ What problems they're facing
✅ What solutions they're looking for
✅ Why they would choose your product over others

Stop guessing what customers want. Start listening to what they actually need. 💡

Because the better you understand your audience, the easier it becomes to show them why your product matters. 🎯

📅 Book an AndWeSupport strategy call:
https://lnkd.in/g4NTNawB

10/07/2026

🚨 Bad SOPs can quietly burn 15+ hours a week in team pings.

SOPs fail by listing actions, not decisions. To reduce constant human intervention:
1️⃣ Start Trigger: Event initiating the task.
2️⃣ If-Then Logic: Handling breaks (Artwork missing → pause order; approved → production).
3️⃣ Definition of Done: Verify completion without asking a manager.

Document exceptions, not just clicks. Result: fewer interruptions, cleaner ex*****on.

Could a new hire run your core process today? ⚙️

📅 Book an AndWeSupport strategy call:
https://lnkd.in/g4NTNawB

10/06/2026

🚨 Still babysitting your team? You’re becoming a status bar.

If you have to ask “What’s the status?” every day, the problem may be how work is tracked, not your team.

Fix it in 3 steps:
🎯 Set: 1 owner + 1 clear result + 1 deadline.
🔎 Show: Keep progress + roadblocks visible.
🚦 Step in: Only when something gets stuck.
💡 Good systems don’t make leaders watch people.

They make it easy to see what’s happening.

📅 Book an AndWeSupport strategy call:
https://lnkd.in/g4NTNawB

*****on

10/02/2026

📊 The average sales rep sells for less than half the week.

Salesforce's 2026 State of Sales (4,050 reps, 22 countries): sellers sell 40% of the week. 📋 The rest includes prospect research, which sellers expect AI to cut by a third.

For a promo distributor, the same drain is product research: specs, supplier comparisons, the deck. 🔍

A back-office team handles that now. 🎯

Swipe for where the week goes, and what handing it off buys back. 👉

📅 Book an AndWeSupport strategy call: https://lnkd.in/g4NTNawB

09/29/2026

🧾 1,000+ suppliers. Every payment matched by hand.

The Federal Reserve Bank of Cleveland published new B2B payments research on Sept 25. Manual work still slows processing.

Remittance details often travel apart from the payment: a check with no note, a wire with a separate email.

Small buyers already manage 1,000+ suppliers. More suppliers, more matching. 📈

Count last month's payments with no remittance note. 🔍

Inside: five points in your invoice-to-cash chain where this hides. 👉

📅 Book an AndWeSupport strategy call: https://lnkd.in/g4NTNawB

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New York, NY
10005

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http://www.andwesupport.com/

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