10/20/2026
Here's a rule that changed how I run this business:
If you do it more than twice, write it down.
Every time you explain the same task twice — that's a process that needs documentation.
Every time you fix the same problem twice — that's a gap in your systems.
Every time you re-explain how something works — that's an SOP that doesn't exist yet.
Most business owners treat repetition as normal.
It's not normal. It's expensive.
The time you spend re-explaining is always longer than the time it would have taken to document it once.
Start with one process this week. Just one. Write down how you do it, step by step.
That's your first SOP. It took 20 minutes. It will save you hours.
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