Business Process Improvement

Business Process Improvement The Power of Business Process Improvement was published by the American Management Association. http://www.powerofbusinessprocessimprovement.com

The Second Edition of The Power of Business Process Improvement, published by the American Management Association, is due in the Fall, 2015.

The Power of Storytelling in Business Process Improvement (BPI) Workhttp://susanpagebooks.com/business-process-blog.html...
10/09/2023

The Power of Storytelling in Business Process Improvement (BPI) Work

http://susanpagebooks.com/business-process-blog.html

I worked for The Walt Disney Company for twenty years and one thing you always heard about was the power of storytelling. After all, that is what Disney is all about, right? In business process...

Employee Engagement is Key when Using Technology to Improve Business Processeshttp://susanpagebooks.com/business-process...
08/23/2023

Employee Engagement is Key when Using Technology to Improve Business Processes
http://susanpagebooks.com/business-process-blog.html

The pandemic is over. Employees are returning to the office. Things are returning to normal. Really? I wonder if things will ever return to the way it was before the pandemic. Many employees enjoy...

Business process improvement after the pandemic: http://susanpagebooks.com/business-process-blog.html
08/09/2023

Business process improvement after the pandemic: http://susanpagebooks.com/business-process-blog.html

The objectives of business process improvement are to improve the effectiveness, efficiency, and adaptability of a company’s business processes. While effectiveness relates to delivering what your...

Simplicity – How Complex are your Business Processes?http://www.susanpagebooks.com/business-process-blog.html
07/25/2023

Simplicity – How Complex are your Business Processes?

http://www.susanpagebooks.com/business-process-blog.html

The objectives of business process improvement are to improve the effectiveness, efficiency, and adaptability of a company’s business processes. While effectiveness relates to delivering what your...

New blog on the "efficiency" in business process improvement:
07/19/2023

New blog on the "efficiency" in business process improvement:

The objectives of business process improvement are to improve the effectiveness, efficiency, and adaptability of a company’s business processes. While effectiveness relates to delivering what your...

Business Process Improvement brings Changehttp://susanpagebooks.com/business-process-blog.html
07/05/2023

Business Process Improvement brings Change
http://susanpagebooks.com/business-process-blog.html

Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...

What does the customer value?
06/28/2023

What does the customer value?

Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...

Customer customer needs your North Star -
06/19/2023

Customer customer needs your North Star -

Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...

Paint a vision for employees before you start a process improvement effort.https://lnkd.in/dNrYegU3
06/13/2023

Paint a vision for employees before you start a process improvement effort.
https://lnkd.in/dNrYegU3

Engaging employees in a BPI effort can appear daunting. We know most people do not like change, so how do you encourage employees to help change your company’s business processes? Telling them...

Align Business Processes to Customer Value -
05/24/2023

Align Business Processes to Customer Value -

How many companies have purchased a new application to support one of their major business processes, only to be disappointed with the return on investment? After completing all the due diligence of...

Grief is another process. Susan shares her journey after losing her husband in When You Lose a Spouse: A Practical Guide...
05/20/2023

Grief is another process. Susan shares her journey after losing her husband in When You Lose a Spouse: A Practical Guide through the Grieving Process. Now available online. ISBN: 9780976042846

When You Lose Your Spouse: A Practical Guide through the Grieving Process

The age old question - what drives what?
05/04/2023

The age old question - what drives what?

How many companies have purchased a new application to support one of their major business processes, only to be disappointed with the return on investment? After completing all the due diligence of...

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