06/19/2026
Are you running a repair shop or an insurance concession stand?
For years, auto body shops have been trapped in a cycle of fear. Fear that if they push back on a lowballed estimate, if they demand a necessary supplement, or if they hold the line for OEM procedures... the customer will walk.
So, what happens? Shops bow down to insurance companies. They eat the costs, cut corners on administrative recovery, or worse—compromise on how a vehicle should be repaired.
Here is the hard truth: You will NOT lose a customer for fighting to repair their vehicle properly. In fact, the exact opposite happens. When you educate the vehicle owner and show them you are fighting for their safety and the value of their asset against an insurance company trying to cut costs, you don’t lose a customer.... You win a customer for life.
At Tactic Management, our supplement recovery process isn't just about getting shops paid what they are actually owed (though we are damn good at that). It’s about shifting the power dynamic.
STOP backing down.
STOP fearing the insurance bully.
STOP getting compensated for every single line item.
Your customers chose your shop because they trust your expertise, not the insurance company's bottom line. It's time to start acting like the experts you are.
If you're ready to stop leaving money on the table and start commanding the revenue your craftsmanship deserves, let’s talk about streamlining your supplement process and going after money you were entitled to for the repair you completed.
