11/26/2024
Just getting the new consultancy successfully off the ground.
Our first official client is hiring us to train their Sales and Operational Teams with an in-depth understanding of the various Trenchless Pipe Rehabilitation technologies that they routinely deploy and good practices to increase business success.
These various training modules are set to become part of the routine offerings available to trenchless companies, and will continually be added to.
The goal is to eventually develop a comprehensive online academy with multiple instructors available covering marketing, sales, operations, and technical aspects of trenchless pipe rehabilitation.
Courses will be available in-person, remote via online video, or pre-recorded.
There will ultimately be a deeper catalogue of technical resources available to those clients that keep us on retainer. There will be a comprehensive Frequently Asked Questions section with properly worded technical responses that clients can keyword search (and copy and paste) to ensure appropriate technical accuracy when preparing responses to their clients.
There will be templates to guide important field data capture for project risk management.
And there will be numerous training modules covering good Business Development practices such as how to more effectively leverage bid data services, how to streamline Product Approval and proper Standard Specifications inclusion, including the required Technical Collateral that most product companies do not prepare beyond their standard Marketing Literature.
There will be Sales training modules covering identifying and staking out your Unique Selling Position, selling to the customer's pain points rather than focusing on your service and product offerings, why risk management is the most important selling point for an engineer, and the documentation trail that will consistently make you the preferred vendor of engineers.
There will be Operational training modules covering the capabilities and limitations of the prominent pipe rehabilitation tools available in the North American market. There will be training modules covering essential field data capture and as-built submittal for project final approval and payment.
Etc., etc.