Melinda Heryford, Inc Practice Management Consulting

07/06/2026

Building the Culture (Leadership & Team Alignment)

🎙️ OUT NOW: How to Scale Your Dental Practice Without Burning Out Your Team

True practice growth isn't just about better systems—it’s about the people running them. If your team is feeling overwhelmed by operational stress, the secret to breakthrough performance lies in your leadership culture.

On the latest Dental Efficiency Playbook, host Gabriel Hofmann and leadership coach Melinda Heryford discuss how to build a high-performing, aligned dental team that is motivated to grow with you.

🔑 In this episode, we explore:
- Empowerment Over Micro-management: Aligning clear accountability with your team members’ unique strengths.
- High-Impact Communication: Using intentional daily huddles and proactive alignment to eliminate daily friction.
- Cultivating Culture: Creating an environment where expectations are clear, and people feel seen, valued, and motivated.

The Big Takeaway: True buy-in happens when your team feels heard and understood. When you clear the fog around expectations, you empower your people to lead from their strengths.

If you’re ready to improve team alignment, boost retention, and create a culture of shared accountability, this conversation is a must-listen.

👉 Stream the episode today: https://www.youtube.com/watch?v=_juLHEUkHI0

07/03/2026

Taming the Operational Chaos (Systems & Scaling)

🎙️ NEW EPISODE: Is Your Dental Practice Caught in the Whirlwind?

It’s a common trap for growing practices: you want to scale, but the daily "whirlwind" of chaotic operations and constant firefighting keeps pulling you back down. If you're struggling to implement new systems without exhausting your team (and yourself), it’s time to change your approach.

In the latest episode of the Dental Efficiency Playbook, host Gabriel Hofmann sits down with leadership and practice coach Melinda Heryford to unpack how to escape the reactive trap.

🔑 In this episode, we dive into:
- Escaping the Whirlwind: Building sustainable systems that support growth instead of creating chaos.
- Proactive vs. Reactive: How to stop firefighting and start growing with intention.
- Reducing Operational Stress: Creating structure so your practice can scale with purpose and control.

The Big Takeaway: You can't out-produce a chaotic system. True scale happens when you step out of the daily whirlwind and build structure that protects your team from burnout.

Ready to transition from chaos to efficiency? Tune in to get the operational blueprint your practice needs.

👉 Listen to the full episode now! https://www.youtube.com/watch?v=_juLHEUkHI0

06/05/2026

Most dentists think insurance is the problem. It usually isn’t.
In my conversation with Lester De Alwis on the Less Insurance Dependence Podcast, we talk about what is actually keeping practices stuck. Hint: It’s not just insurance.

It is a lack of clarity. A lack of alignment. A lack of consistent ex*****on.
When a practice is unfocused, the team is unclear, and accountability is weak, insurance dependence becomes the symptom—not the root issue.

In this episode, we discuss:
- Why practices stay stuck longer than they need to.
- How one clear WIG (Wildly Important Goal) can completely change a practice's direction.
- The language shift that instantly strengthens patient conversations.
- Why systems fail when the team is not aligned.
- The weekly accountability rhythm that creates massive momentum.

One of the most important questions from the episode:"If everything stayed the same, what one change would make the biggest impact?"

I also share my free 10-Step Scheduling Audit to help you uncover hidden opportunities that support profitability, efficiency, and a stronger path toward insurance independence.
If your practice feels stuck, this conversation will help you see why—and exactly what to do next.



https://www.lessinsurancedependence.com/?powerpress_pinw=9770-podcast

05/02/2026

Intentional, scheduled one-on-one check-ins every six weeks is a leadership habit that changes everything.

04/27/2026

Everyone loves talking about “more production”…
more patients…
more growth…

But no one’s talking about what’s actually breaking your practice.

This week on Hygiene Happy Hour 🎙️
Melinda Heryford drops the truth most owners avoid:

It’s not your marketing.
It’s not your fees.
It’s your team… and how you’re leading them.

We’re getting into:
→ Why treatment plans stall (even when patients say yes)
→ What high-performing teams do differently (hint: it’s not more meetings)
→ And the internal shifts that change everything

If your practice looks “successful” on paper…
but still feels heavy behind the scenes—

You’ll want this one.



Spotify: https://open.spotify.com/episode/0iy2NdDPvXNrC7J2tR5PgR?si=ix_wtPfZTcCfZwpIBS96zQ

Apple: https://podcasts.apple.com/us/podcast/hygiene-happy-hour-with-misty-mattingly-and/id1730365557?i=1000763097211

04/22/2026

Misty sits down with the incredible Melinda Heryford, MBA, on the next episode of Hygiene Happy Hour! 🎙️✨
If you've ever wondered how to build a stronger team, boost treatment acceptance, or transform your practice from the inside out.
🎧 Melinda’s episode drops Tuesday! Follow Hygiene Happy Hour on your favorite podcast platform for all episode notifications!

03/10/2026

🚀 New Patients Are Only Valuable If They Stay.

Join us on April 24th, 2026 | 12:00–1:00 PM EST for:
How to Increase New Patient Retention and Case Acceptance Through Better Patient Experience

🎓 1 CE Credit

In this high-impact CE session, you’ll learn how to:

✔ Design frictionless patient journeys (online to chair)
✔ Strengthen your review & reputation strategy
✔ Personalize care and communication
✔ Use patient engagement technology to increase follow-through
✔ Improve case acceptance without pressure

Featuring:
👩‍🏫 Linda Anderson – Dental Coach at Heaps & Doyle
📈 Melinda Heryford, MBA Heryford – Founder of Prime Journey
Process
⚙️ Kemuel Curry – Founder of The Rich Dentist

If growth, retention, and profitability are priorities for 2026, this session is for you.

👉 Register now: https://lnkd.in/eSajK4ap

01/01/2026