Business Central

05/30/2022

05/27/2022

When you’re focused on keeping your business alive on a day-to-day basis, it’s easy to lose sight of what’s even more critical to your success–giving yourself time to think strategically, with an eye towards the future.

Check out this article from Entrepreneur on how to ensure you make time for strategic thinking.

Finding sufficient time to think strategically and work independently can frequently be a challenge, especially for leaders. However, creating time for strategic thinking can result in positive benefits to productivity and innovation.

05/23/2022

Have you been feeling unfocused, or struggling to achieve your goals, or simply pulled in too many directions at once.

Check out this video on why smart people often underperform due to distractions, and what you can do to achieve the focus you need to succeed.

How to stay focused in a busy, overwhelming world -- it seems impossible, but it's not. If you feel like you always have too much going on and you can't focu...

05/19/2022

Businesses live or die based upon the customer service they provide. Even if you manage to make a sale, your ability to keep customers happy is what determines whether you retain them (or continue to sell to them), or they start giving your competitors a second look.

Check out this article on six things you can do to improve your customer service experience.

To maintain your online reputation and expand and retain your customer base, it is essential to have strong customer service and an efficient customer services team.

05/17/2022

For organizations where keeping a detailed record of employee hours is crucial–whether simply to ensure accurate payroll, or to be able to properly bill clients–there are a variety of approaches and solutions.

In this article, Jennifer Hartman, an HR specialist, breaks down 6 ways you can track employee hours, and the pros and cons of each method.

Tracking employee hours is essential for small businesses to process payroll, handle HR, and stay compliant with labor laws.

05/12/2022

Hiring a new employee is just the very start of the much longer process of positioning them for success in your organization.

New-hire surveys (or onboarding surveys) are a key way of assessing and reassessing a new employees experience integrating with your team, processes, and responsibilities. These surveys allow you to identify both employee-specific issues that need to be corrected, as well as more systemic problems that could be undermining your success as a whole.

Check out this article on how to create a new hire survey, with 32 recommended questions to get you started.

Learn how to improve your hiring process by developing a new hire survey.

05/11/2022

You probably know the story of how Henry Ford revolutionized manufacturing by perfecting the concept of the assembly line.

But you don’t know about Fordlandia: Ford’s attempt at building a company town in Brazil’s Amazon rainforest to secure a cheap source of latex for his cars’ tires.

Check out Business Insider’s mini-documentary on this lost city and how it came to ruin.

In the 1920s, Henry Ford created a utopia in the middle of the Amazon jungle. The plan was to produce enough rubber to feed his auto empire, but the dream so...