01/20/2021
This week I tried to help a friend resolve her Facebook account being stolen...yes stolen. Not just hacked...but actually stolen. The thief had the password for BOTH her Facebook account AND email account....unfortunately they were both the same password. The thief changed the email address associated with her account and now she is completely locked out. Not sure if (even with my help) she'll be able to re-establish ownership of her account. So what are the lessons here:
1. Have unique passwords for all accounts - financial and otherwise.
2. If you don't have a digital password management system you need to use one. I use 1Password.
3. If 2-step authentication is offered, implement it.
4. Facebook offers the ability to identify "trusted contacts." Set those because those may be able to help you regain access if you get locked out.
Need help with any of these suggestions, give me a call.