01/19/2026
Are you a good listener? Wait, before you answer that, think about it.
I'm sure most are familiar with the statement of "listening to understand" but how good are you at it?
Early in my career, I was told I wasn't very good at listening - especially during meetings AND when I had made up my mind as to the course of action and/or my recommendation. Initially, I took offense to the feedback. I mean, I let other people talk and I didn't interrupt so what were they talking about? Fortunately, I had a very good business coach that truly invested in my development and didn't shy away from challenging me.
He gave me an assignment to help me understand the feedback. In the next meeting, he asked that I not talk during the meeting. Ouch - painful for a highly extraverted person who back then, always had an opinion on everything :) (btw…I still probably have an opinion, I have just learned to be more educated before expressing it out loud - or at all).
The exercise was not for me to simply "not talk" but after the meeting, I was to meet with my Coach (who was also a Consultant for the company and in the meeting) and tell him at least one thing that each person said and the value their comments offered. Another ouch because at the time, I found some in the room to provide little value in the meeting.
Well, I made it through that first meeting and I took a lot of notes. Knowing that the assignment was to find value in what others were saying, I accepted the challenge somewhat reluctantly. However, what I discovered instead really opened my eyes - and ears. I found that each person really did share something that added value. I didn't agree with everything that was said, but I did learn something that contributed to my overall understanding of the discussion, and in the end resulted in better outcomes.
That feedback was given to me over 20 year ago and it still resonates with me and I continue to practice the idea of finding value in others thoughts and comments.
So back to the beginning question: are you a good listener? What are your thoughts, tips, and tricks to help support better listening skills?