TalentSmart

TalentSmart We transform organizations with Emotional Intelligence (EQ) solutions to create better leaders, teams, cultures, performance, and lives.

For 20+ years, we have impacted millions through our EQ solutions and best-selling book, Emotional Intelligence 2.0. TalentSmart is the world’s premier provider of emotional intelligence (EQ). More than 75% of the Fortune 500 companies rely on our products and services. All of our cutting-edge assessments are easy to use, based on rigorous research, and include our proprietary e-learning and Goal-

Tracking System™. Our training programs and coaching services ensure new skills are applied immediately. Our #1 best-selling, award-winning book Emotional Intelligence 2.0 is a groundbreaking addition to the application of EQ in the workplace.

How you respond to friction determines whether it’s productive or destructive. That moment, the yellow dot, is a skill. ...
09/03/2026

How you respond to friction determines whether it’s productive or destructive. That moment, the yellow dot, is a skill. Friction by Maggie Sass, PhD and Ross Blankenship, PhD shows you how to develop it. Out September 22nd. Pre-order at TalentSmartEQ.com

When emotions are high. When people disagree. When change isn’t going as planned. Maggie Sass, PhD, and Ross Blankenshi...
09/02/2026

When emotions are high. When people disagree. When change isn’t going as planned.

Maggie Sass, PhD, and Ross Blankenship, PhD, joined Blanchard’s LeaderChat podcast to share practical ways leaders can navigate friction when it matters most.

Listen to the conversation on Blanchard’s LeaderChat or wherever you listen to podcasts.

https://www.blanchard.com/resources/podcasts/what-friction-can-teach-us

“Friction can be a gift for leaders — a way to bring out the best in themselves and others.” — Ken Blanchard, co-author ...
09/02/2026

“Friction can be a gift for leaders — a way to bring out the best in themselves and others.” — Ken Blanchard, co-author of The One Minute Manager.

If the tension on your team feels like a problem, this book makes the case it might be a signal instead.

Friction by Maggie Sass, PhD and Ross Blankenship, PhD, out September 22nd. Pre-order at TalentSmartEQ.com

There's a reason the hardest part of any hard thing isn't doing it. It's the moment right before. Fear peaks right at th...
08/31/2026

There's a reason the hardest part of any hard thing isn't doing it. It's the moment right before. Fear peaks right at the edge of action, not while thinking, not while doing. That's internal friction, and it shows up for every leader. Friction by Maggie Sass, PhD and Ross Blankenship, PhD gives you 45 experiments for navigating it. Out September 22nd. Pre-order at TalentSmartEQ.com

“Leadership doesn't break down when things are easy. It breaks down in the moments that matter most.” From Friction, out...
08/28/2026

“Leadership doesn't break down when things are easy. It breaks down in the moments that matter most.” From Friction, out September 22nd. Pre-order at TalentSmartEQ.com

08/26/2026

The new book from Maggie Sass, PhD and Ross Blankenship, PhD is almost here. Watch their introduction to Friction, out September 22nd. Pre-order at TalentSmartEQ.com

45% of U.S. workers report feeling drained from managing their emotions at work, every single day (National Emotions Sur...
08/25/2026

45% of U.S. workers report feeling drained from managing their emotions at work, every single day (National Emotions Survey, 1,188 workers). That's the gap Friction was written to close. Out September 22nd. Pre-order at TalentSmartEQ.com

Friction shows up in every organization. But not all friction is the same. There are three distinct types and knowing wh...
08/24/2026

Friction shows up in every organization. But not all friction is the same. There are three distinct types and knowing which one you're facing changes how you respond. Swipe to see the full framework from the new book Friction, out September 22nd. Pre-order at TalentSmartEQ.com

EQ Essentials for everyone. EQ for Sales for your client-facing teams. Together, they build the emotionally intelligent ...
08/20/2026

EQ Essentials for everyone. EQ for Sales for your client-facing teams. Together, they build the emotionally intelligent culture that drives performance at every level. Learn more at TalentSmartEQ.com

If you're in sales, business development, or account management and you've ever wondered why a pitch that should have la...
08/19/2026

If you're in sales, business development, or account management and you've ever wondered why a pitch that should have landed didn't, or why a client relationship that seemed strong suddenly went quiet, this is for you.

But also: if you lead people, manage stakeholders, present ideas for budget approval, or negotiate anything, you're selling. And EQ is the skill that makes all of it work better.

Trust Is an Emotion — August 27th, 9:00 AM PST. Free. Register at TalentSmartEQ.com

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