08/05/2026
Simple. Not easy.
That’s how I describe the decision matrix I walk owners through: vision, purpose, values, and your big audacious goal first. Then your actual target customer. Then profitability. Only then, whether it can be systematized.
Most owners get the order backwards, or skip a step entirely. Chase systems before profitability and you’ll scale something that loses money faster. Chase profitability before you actually know your customer and you’ll build the wrong thing efficiently.
The other thing I remind every owner: leadership only really covers three things you can manage. Players. Plays. Culture. Everything else is downstream.
This September I’ll be in Nashville at Titans of Private Practice LIVE with over 200 private practice owners working through exactly this kind of framework. If you’re tired of deciding on gut feel alone, come be part of it.
DM me for my 20% discount code.
Three days. The contributors of the book. The playbooks reshaping PT private practice. Live in Nashville.