03/06/2026
Most of your future patients are not ready to book today. That is exactly why brand matters.
My good friend Jim Knapp and I talk a lot about the 95/5 rule: the idea that only a small percentage of your market is ready to buy right now, while the majority is still thinking, watching, comparing, hesitating, and forming opinions.
That 95% is not dead weight. They are future demand!
I wrote more about why the 95/5 rule should change the way healthcare and premium-service brands think about growth, trust, and demand creation. Let me know your thoughts.
https://www.linkedin.com/pulse/955-rule-healthcare-marketing-anthony-conti-arshc
Most of Your Future Patients Are Not Ready Yet. That Is Exactly Why Brand Matters.