Honed Craft Solutions

Honed Craft Solutions Helping Okanagan contractors work smarter, not harder.

We provide smart websites, automation tools, and local marketing that simplify operations, generate consistent leads, and grow your business with less stress.

Hit the ground running in 2025! Get a free personalized assessment of your company and learn how our CRM can transform y...
01/01/2025

Hit the ground running in 2025! Get a free personalized assessment of your company and learn how our CRM can transform your business ๐Ÿ†

๐Ÿšจ Black Friday Exclusive for Contractors! ๐ŸšจWeโ€™re on a mission to prove that marketing agencies can deliver results. ๐Ÿ‘Š๐Ÿผโœ… ...
12/02/2024

๐Ÿšจ Black Friday Exclusive for Contractors! ๐Ÿšจ
Weโ€™re on a mission to prove that marketing agencies can deliver results. ๐Ÿ‘Š๐Ÿผ

โœ… Free Website Design included with your annual subscription
โœ… SEO Work You Donโ€™t Pay For Until You Rank on Page 1
โณ Only 5 Spots Available โ€“ Offer Ends Dec 6th!

Letโ€™s restore your faith in marketing.
Claim your spot today and see the results before you pay.

๐Ÿ‘‰๐Ÿผ Comment or send a DM with your service area to secure your spot now!

โ—๏ธ ๐Ÿ‘‰๐Ÿผ ๐Ÿ’พ  SAVE FOR LATER Dealing with difficult customers is a reality in any industry. In our line of work, transforming...
09/11/2024

โ—๏ธ ๐Ÿ‘‰๐Ÿผ ๐Ÿ’พ SAVE FOR LATER

Dealing with difficult customers is a reality in any industry. In our line of work, transforming spaces, it's especially important to handle these situations with care. A negative experience can hurt our reputation and future business ๐Ÿ˜ต โœ–๏ธ

Here are a few tips to help you navigate these situations:

โ˜บ๏ธŽ ๐—ฆ๐˜๐—ฎ๐˜† ๐—ฐ๐—ฎ๐—น๐—บ ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น: Even when faced with a difficult customer, it's crucial to maintain your composure. Avoid getting defensive or raising your voice.

โ˜บ๏ธŽ ๐—Ÿ๐—ถ๐˜€๐˜๐—ฒ๐—ป ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ๐—น๐˜†: Give the customer your full attention and try to understand their concerns. This shows that you value their input and are willing to work with them.

โ˜บ๏ธŽ ๐—˜๐—บ๐—ฝ๐—ฎ๐˜๐—ต๐—ถ๐˜‡๐—ฒ: Put yourself in the customer's shoes and try to see things from their perspective. This can help you build a stronger connection and find a solution that works for both parties.

โ˜บ๏ธŽ ๐—ข๐—ณ๐—ณ๐—ฒ๐—ฟ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€: Instead of focusing on the problem, propose solutions that address the customer's needs. This shows that you take initiative and are dedicated to delivering outstanding service.

โ˜บ๏ธŽ ๐—™๐—ผ๐—น๐—น๐—ผ๐˜„ ๐˜‚๐—ฝ: After resolving the situation, make sure to follow up with the customer to ensure their satisfaction. This helps to maintain a positive relationship and build trust.

As the slow season approaches, you can take advantage of your CRM to get more business here's a few ideas:๐Ÿ‘‡๐Ÿผ ๐ŸŽฏ Target Pa...
09/09/2024

As the slow season approaches, you can take advantage of your CRM to get more business here's a few ideas:๐Ÿ‘‡๐Ÿผ

๐ŸŽฏ Target Past Clients: Your CRM likely has a record of past clients and their projects. Reach out to them with personalized offers, such as seasonal discounts or exclusive promotions for repeat customers.

๐Ÿ”Ž Analyze Project Data: Use your CRM to analyze project data, such as the types of jobs you've done, the average project duration, and customer satisfaction ratings. This information can help you identify new market opportunities and tailor your services to meet customer needs.

โญ๏ธ Leverage Referrals: Encourage satisfied customers to refer you to their friends and family. Your CRM can help you track referrals and reward customers who bring in new business.

Unlock the potential of your CRM and say goodbye to the slow season. Learn more now
Sign up for a free demo of our CRM this week and get 20% off your first three months!

09/03/2024

Streamline your contracting business with our all-in-one mobile app!
From managing leads and conversations to tracking invoices and reputation, our app has everything you need to succeed. Included for FREE with our contractor plans.

Book a demo today and see the difference! ๐Ÿ› ๏ธ๐Ÿ“ฑ




๐Ÿค‘ ๐Ÿ‘‰๐Ÿผ Do Your Quotes Get Passed Over? Stand Out with These 3 Simple Tips!                                                ...
07/17/2024

๐Ÿค‘ ๐Ÿ‘‰๐Ÿผ Do Your Quotes Get Passed Over? Stand Out with These 3 Simple Tips!

The CDAP Grow Your Business Online grant helps YOU:โœ… Get onlineโœ… Increase salesโœ… Adopt security softwareโœ… Connect with c...
06/17/2024

The CDAP Grow Your Business Online grant helps YOU:
โœ… Get online
โœ… Increase sales
โœ… Adopt security software
โœ… Connect with customers
โœ… Improve user experience for online customers

We'll help you with the application process, DM us today to book your spot!

Is your website giving visitors the cold shoulder? ๐Ÿฅถ Upgrade to a warm welcome with Rome, our AI-powered chatbot! Want t...
06/04/2024

Is your website giving visitors the cold shoulder? ๐Ÿฅถ Upgrade to a warm welcome with Rome,
our AI-powered chatbot! Want to see Rome in action?
๐Ÿ’ฅ Book a free demo & let the magic begin!

05/29/2024

Cha-ching! ๐Ÿค‘ Get used to the sound of your bank account getting paid!
Yes! You can have all these features with our platform.
Remember our plans start at $197/month!

Learn more about automating reviews โญ๏ธ๐Ÿ’กGET IN TOUCH with us today, let's build trust together!                          ...
05/27/2024

Learn more about automating reviews โญ๏ธ๐Ÿ’ก
GET IN TOUCH with us today, let's build trust together!

Address

Kelowna, BC

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+16503963435

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