03/14/2026
You start noticing a pattern at work that needs to be addressed.
Someone is consistently late.
A team member isn’t following through.
Or tension is building between colleagues.
You know something should be said — but you also know that saying it the wrong way could make the situation worse.
So the question becomes:
How do you address it without escalating the situation?
That’s exactly what we’ll focus on in Handle the Heat: Real Tools for Behavior, Burnout & Difficult People, offered through LSUS Continuing Education.
This interactive course focuses on practical strategies to help professionals:
• stay calm and respond effectively when situations become tense
• communicate clearly during difficult conversations
• recognize early signs of burnout and apply practical strategies to reset
📅 May 7 – May 28
🕠 Thursdays | 5:30–7:30 PM
🎓 0.8 CEUs
Space is limited to keep sessions interactive, so early registration is encouraged.
Registration details are included in the flyer.