01/19/2020
Job Description
Mt. Vernon, Marion, W. Frankfort
John Henry Foster (JHFoster) provides solutions for automation, robotic, and compressed air systems. We engineer integrated systems, distribute parts and equipment, and provide comprehensive long-term customer care and service. We promote a progressive culture by seeking opportunities for technology and searching for exceptional value. We are dedicated since 1938 to taking care of our 125+ employees and providing clients with world-class service. Join our team and make a difference.
The Field Service Technician performs duties required to service, repair and install air compressors, air-dryers, and related electrical components while increasing customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Troubleshoot mechanical, electrical and electronic equipment using various electrical multimeters, gauges, and hand & power tools to diagnose problems and determine proper operation and maintenance of equipment, including reviewing corrective procedures. Inform customer of problems, and receive repair approval.
2. Disassemble and repair air compressors, dryers and related components by replacing worn or damaged parts, and test run equipment to ensure proper operation.
3. Read and understand electrical schematics, general arrangement drawings, etc. for troubleshooting and equipment assembly.
4. Measure clearances, tolerances, and dimensions of parts with micrometers and calipers to ensure critical components are assembled to specifications.
5. Prepare repair quotes, indicating costs of parts and labor needed to repair equipment.
6. Layout and install new or specialized equipment on site, including verifying operating voltage, rigging and installing equipment, fabricating necessary structures, and securing equipment.
7. Discuss proper installation and operation of new equipment with customer and perform necessary start-up checks to ensure operation requirements are met.
8. Discuss warranty terms & procedures with customers.
9. Perform preventative maintenance on equipment to reduce breakdowns.
10. Control, handle, and dispose of hazardous wastes, such as solvents, oils, and freons in accordance with EPA guidelines & regulations.
11. Cut, thread, and assemble steel pipe and fittings for air systems fabrications.
12. Use welding equipment and cutting torches to fabricate metal as needed.
13. Complete service call report documents, identifying problems, noting repairs made & parts used, and giving appropriate customer recommendations; submit to department coordinator for processing and billing.
14. Maintain adequate and accurate product inventory in service van.
15. Ensure routine van maintenance is performed on company vehicle as scheduled or required.
16. Ensure customer, manager, and JHF salesperson are informed and briefed on each service call performed.
PHYSICAL DEMANDS
1. Standing, walking, sitting, climbing, balancing, stooping or crouching, kneeling, crawling, reaching, pushing, grasping, feeling, talking, hearing.
2. Heavy work - exert 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10-20 pounds of force constantly to move objects.
3. Clarity of vision at 20 feet or more and 20 inches or less along with the ability to judge distance and space relationships, bring objects into sharp focus and see up and peripheral vision required. Must also have the ability to identify and distinguish colors.
REQUIREMENTS
1-3 years related experience
Valid Driver's License, with safe driving record
Job Type: Full-time
Salary: $20.00 to $25.00 /hour
