10/05/2025
Performed preventative maintenance on this single group Nuova Simonelli Appia 2. The customer stated that shots pull very quickly, and there is a water leak after pulling a shot. I verified their concern and found that the drain line had become brittle, causing it to fall off. A new drain line was run. The yearly PM was completed, including rebuilding the steam valve, steam wand, replacing the anti-vacuum valve, boiler safety valve, group gasket, and group screen. I pulled, inspected, cleaned, and reinstalled the autofill probe. The machine was far from level, so we leveled it up. After the machine was back on and up to the temperature, we pulled a shot that timed out in almost 3 seconds. We went to work dialing in their grinder and recalibrating the espresso machine shot time. By the end of the service, and I had perfect shots. We covered daily machine cleaning and maintenance before wrapping up.