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Custom Surgical Partners, Inc. Ambulatory Surgery Center management, development, compliance and accreditation.

In this episode of Operationally Speaking, Tina DiMarino sits down with Zachary George, leader of the Ambulatory Divisio...
09/29/2026

In this episode of Operationally Speaking, Tina DiMarino sits down with Zachary George, leader of the Ambulatory Division at The Joint Commission, to discuss accreditation in the ambulatory surgery center (ASC) and office-based surgery (OBS) space.

With more than a decade of experience at The Joint Commission, Zachary shares insight into the organization's history, the growth of ambulatory and office-based surgery programs, and the evolving role accreditation plays in promoting quality, safety, and consistency.

Whether you're preparing for an upcoming survey or looking to better understand the accreditation process, this conversation provides valuable insight for ASC and OBS leaders navigating today's changing healthcare landscape.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

New Operationally Speaking Podcast Episode! In this episode, Tina DiMarino, DNP, MBA sits down with ambulatory surgery c...
09/15/2026

New Operationally Speaking Podcast Episode!

In this episode, Tina DiMarino, DNP, MBA sits down with ambulatory surgery center expert Sandra Jones of Ambulatory Strategies, Inc to unpack what comprehensive risk management really looks like in practice.

They explore practical mitigation strategies, the importance of critiquing emergency drills, and how cross-department audits help uncover hidden vulnerabilities. Tune in to learn actionable ways to foster a proactive, blame-free culture of safety that improves compliance, efficiency, and patient outcomes across your facility.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

08/27/2026

Where is AI making the fastest impact in healthcare? And where is the biggest opportunity next?

In this clip from the Operationally Speaking podcast, Tina DiMarino, DNP, MBA sits down with Laura Miller, founder of TempDev to break down what AI implementation actually looks like on the ground.

While ambient assist tools gained rapid adoption to help clinicians directly, Laura highlights that the next major frontier for AI-driven efficiency lies in revenue cycle management and core operational functions.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

Healthcare technology is evolving faster than ever, but how do you know which tools are actually worth investing in?In t...
08/25/2026

Healthcare technology is evolving faster than ever, but how do you know which tools are actually worth investing in?

In this episode of Operationally Speaking, Tina DiMarino, DNP, MBA sits down with Laura Miller, founder of TempDev, to discuss how ambulatory surgery centers (ASCs) and medical practices can make smarter technology decisions.

From software integrations and workflow optimization to AI and revenue cycle management, Laura shares practical advice to help healthcare leaders avoid costly mistakes and build systems that actually work.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

08/13/2026

What makes a great accreditation surveyor? Active, real-world expertise.

In this clip from the Operationally Speaking podcast, Noel Adachi, President & CEO of the Accreditation Association for Ambulatory Health Care (AAAHC) shares why working with AAAHC surveyors is such a unique and rewarding experience.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

How do you shift from "survey prep panic" to everyday operational excellence? In the latest episode of the Operationally...
08/11/2026

How do you shift from "survey prep panic" to everyday operational excellence?

In the latest episode of the Operationally Speaking podcast, host Tina DiMarino, DNP, MBA sits down with Noel Adachi, President & CEO of the Accreditation Association for Ambulatory Health Care (AAAHC).

They dive deep into what makes AAAHC stand out from traditional accreditors, starting with their core philosophy: "1095 Strong — Quality Every Day."

Instead of treating accreditation as a cyclical inspection scramble, this approach champions a culture of continuous operational readiness across all 1,095 days of the accreditation cycle.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

08/06/2026

Navigating accreditation requirements depends heavily on your specific practice setup, from the types of cases performed to the level of anesthesia used.

In this clip from the Operationally Speaking podcast, Kelly Dragon (Clinical Review Specialist and Surveyor at Accreditation Commission for Health Care (ACHC) breaks down how factors like anesthesia levels and facility features dictate safety requirements during a survey.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

Navigating healthcare accreditation doesn't have to feel overwhelming!In the latest episode of the Operationally Speakin...
08/04/2026

Navigating healthcare accreditation doesn't have to feel overwhelming!

In the latest episode of the Operationally Speaking podcast, host Tina DiMarino, DNP, MBA sits down with Kelly Dragon, Clinical Review Specialist and Surveyor at Accreditation Commission for Health Care (ACHC).

With 20 years of nursing experience in obstetrics and perioperative services, Kelly pulls back the curtain on how ACHC supports Ambulatory Surgery Centers (ASCs) and Office-Based Surgery (OBS) practices through every step of the survey process.

Watch or listen to this full episode here -> https://bit.ly/4eXZKin.

07/09/2026

"The data collected in 2009 is much different than how we're collecting data today."

On the latest Operationally Speaking Podcast, DNV's Jeremy Gibson-Rowark joins Tina to discuss why citation rates remain consistent despite massive leaps in healthcare education and training.

The standard has simply been raised. Accrediting organizations have deeply educated their surveyors on what to look for—from sterile processing to infection control—leading to a much wider, sharper knowledge base in the field.

Stream the full conversation here -> https://bit.ly/4eXZKin.

New Operationally Speaking Podcast episode! 🎙️In this episode of Operationally Speaking, host Tina sits down with Jeremy...
07/07/2026

New Operationally Speaking Podcast episode! 🎙️

In this episode of Operationally Speaking, host Tina sits down with Jeremy Gibson-Rowark, a Standards and Application Interpretation Specialist at DNV.

Moving past the old "compliance police" mindset, Jeremy shares how DNV utilizes a collaborative, tailored approach to healthcare accreditation, particularly within the rapidly growing Ambulatory Surgical Center (ASC) market.

Watch or listen to this podcast here -> https://bit.ly/4eXZKin!

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