03/18/2022
It’s so obvious what the problem is.
I am confident I am right.
I know how to fix it.
Listening is not about you. It is about understanding where someone else is coming from. This requires genuine curiosity and empathy.
If we rush to solve the problem, stand firm in our “rightness” or to be the hero, we rob others of the opportunity to have a voice and we can miss something we may not have considered otherwise.
When we listen with the intent of listening, we create opportunities to connect, build trust, influence and help someone feel valued, appreciated, understood.
When we listen, relationships grow.
"Don't try to fix it. I just need you to listen." Every man has heard these words. And they are the law of the land. No matter what.