Momentum HT Consulting

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Momentum HT Consulting At Momentum Healthcare & Technology Consulting, we specialize in driving growth and innovation for organizations across the healthcare ecosystem.

With deep experience and a passion for delivering impactful solutions, we partner with vendors, technology providers, and care delivery organizations to build momentum, achieve sustainable success, and elevate the healthcare and senior care industries. Our services are designed to empower leaders, entrepreneurs, and organizations to navigate complex challenges with integrity, purpose, and actionable strategies. Whether you're scaling your business, optimizing operations, expanding your brand, or preparing for mergers and acquisitions, Momentum HTC provides the insights and tools needed to thrive. Who We Serve:

Vendors and Partners to the Healthcare Industry: Empowering technology providers, product manufacturers, and service partners to deliver value and grow their footprint in the healthcare space. Providers Delivering Care: Supporting organizations that deliver care—home care, senior care, or healthcare services—with strategic guidance to improve operations, patient outcomes, and business growth. Our Focus Areas Include:

Strategic Growth and Business Development
Marketing and Branding Solutions
Mergers and Acquisitions (M&A) Advisory
Financial Services and Analysis
Technology Implementation and Optimization
Operational Excellence and Process Improvement
Leadership Coaching and Team Development
We are committed to creating meaningful impacts across the healthcare continuum by fostering collaboration, driving innovation, and empowering organizations to transform challenges into opportunities. At Momentum HTC, we believe in the power of controlled momentum—strategic action aligned with purpose—to achieve extraordinary results. Let’s build momentum together.

10/16/2026

Distance changes how families participate in hospice care, but it does not have to diminish their sense of connection.

In this Provider Perspective discussion, Michelle Pickering of Momentum HT Consulting asks Rhonda Sanders-Allamon of Adoration Health how hospice organizations can support family members who cannot be physically present in day-to-day care.

Rhonda brings the conversation back to something fundamental: understanding what each patient and family actually needs.

Communication preferences, expectations for involvement, geographic distance, and other barriers can look very different from one family to another. Identifying those needs early gives the care team an opportunity to build a communication approach around the family rather than expecting every family to engage in the same way.

For one family, that may mean scheduled phone calls. For another, virtual meetings or another consistent way of staying informed.

The method can change. The goal remains the same: helping families feel informed, involved, and confident in the care their loved one is receiving.

Momentum's Intake Performance Program starts with a critical question: is your intake team formally trained to turn care...
10/15/2026

Momentum's Intake Performance Program starts with a critical question: is your intake team formally trained to turn care inquiries into meaningful conversations that move families toward care?

Intake is one of the most important points in the growth process. The way a team responds to an inquiry, uncovers what a family actually needs, identifies payer fit, and follows up can directly influence whether that opportunity moves forward or quietly goes cold.

Those skills should not be left to instinct or learned only through experience.

Formal intake training gives teams a consistent approach to handling care inquiries, applying proven best practices, and strengthening conversion across the intake process.
Momentum works with home care organizations to train intake teams and build the skills and processes that support stronger conversion.

Talk to the Momentum team about Intake Performance Training:
https://www.momentumhtconsulting.com/contact

10/14/2026

When Kerri Pendley stepped into the CEO role at Acara Healthcare, she faced a significant challenge: stabilizing operations, rebuilding the organization's foundation, and developing a stronger leadership team, all at the same time.

In this first client testimonial highlight, Kerri shares what led her to partner with Momentum HT Consulting during a critical period of transition.

Her priority was finding experienced partners who understood the home care industry, could move quickly, and could provide executive-level support without extensive oversight.

For organizations navigating change, having the right expertise at the right time can make a meaningful difference in building a foundation for sustainable growth.

Watch Kerri share what started the partnership.

10/13/2026

Not every operational problem needs another technology solution.

Before investing in a new platform or tool, it is worth diagnosing what is actually creating the problem.
Is it technology?

Or is the underlying issue training, accountability, unclear ownership, an inefficient workflow, or a gap in the team?
In this clip, Jordan Kandt explains why the solution sometimes has less to do with buying something new and more to do with improving the process already in place.

Technology can create tremendous value when it solves the right problem. But sometimes clarifying ownership or fixing a workflow can have just as much impact without adding another system to the organization.

A highlight from “The Margin Squeeze in Private Duty Care: How Agencies Can Protect Profitability,” presented by Momentum Healthcare & Technology Consulting in partnership with the National Alliance for Care at Home.

10/12/2026

A message can be communicated clearly and still not be fully absorbed.

That distinction becomes especially important in hospice, where patients and families may be processing a terminal diagnosis, navigating uncertainty, and trying to understand important information during an emotionally difficult time.

Repetition, confirmation of understanding, and anticipating the questions families may have can all help strengthen the communication experience.

The team may have explained something. The more important question is whether the patient and family had the opportunity to understand and process it.

In hospice care, communication is not simply about what was said. It is also about what was understood.

A webinar highlight from “Keeping Connection at the Center of Hospice Care: Protecting the Patient & Family Experience,” featuring Rhonda Sanders-Allamon of Adoration Health and Tarrah Lowry-Torres of Empath Health, moderated by Michelle Pickering of Momentum HT Consulting.

10/09/2026

Caregiver retention is influenced by more than compensation.

In this webinar highlight, Jordan Kandt, VP of Strategic Initiatives at Momentum HT Consulting, explores the role that connection, support, and belonging can play in the caregiver experience.

One operational area deserves particular attention: scheduling.

Scheduling is more than filling shifts. It shapes how caregivers interact with the organization, how supported they feel when circumstances change, and whether their day-to-day experience reinforces a sense of connection or isolation.

For home care leaders, retention strategies should consider not only what caregivers receive, but also how the systems around them shape their experience at work.

A highlight from The Private Duty Growth Ceiling: Why More Referrals Aren’t Fixing Operational Strain, hosted by the National Alliance for Care at Home.

A referral visit gets more useful when it ends with a return date.A referral marketing session at the HCAOA National Hom...
10/08/2026

A referral visit gets more useful when it ends with a return date.

A referral marketing session at the HCAOA National Home Care Conference shared three questions for visits with hospital case managers, skilled nursing discharge planners, and other referral sources. The first sizes the opportunity, and even a need that surfaces once or twice a month can justify a regular cadence.

The second lets the referral source choose how often the agency comes back, whether weekly, biweekly, or monthly, so a specific day and time can be locked in. The third asks directly whether the contact knows anyone who could benefit today, and it works best when the question is followed by a pause.

1. What does the opportunity look like? Even a need that surfaces once or twice a month can justify a regular cadence.

2. How often would you like us to come back? Weekly, biweekly, or monthly? This helps lock in a specific day and time.

3. Do you know anyone who could benefit today? Ask the question, then pause and give the contact space to think.

Home care marketers and intake teams can build this into every visit. The session's point was that consistent follow-up is the edge, and that a habit teams can be trained to keep.

Momentum supports marketer and intake team training for home care agencies: www.momentumhtconsulting.com

10/07/2026

Family involvement in hospice care can look very different from one patient to the next, especially when loved ones are hundreds or even thousands of miles away.

In this webinar highlight, Michelle Pickering and Rhonda Sanders-Allamon discuss why supporting distant families starts with understanding their needs and communication expectations from the beginning.

A phone call may work for one family. Another may need regular virtual meetings or more structured updates. The goal is not to create one standard approach, but to understand what connection looks like for each patient and family and build that into the care experience.

When those preferences are understood, documented, and shared across the care team, hospice organizations can help families stay informed and connected even when they cannot be physically present.

A highlight from the webinar, Keeping Connection at the Center of Hospice Care: Protecting the Patient & Family Experience.

A quieter deadline passed in August with less attention than it deserved: the comment period on CMS’s CY2027 Home Health...
10/06/2026

A quieter deadline passed in August with less attention than it deserved: the comment period on CMS’s CY2027 Home Health Prospective Payment System proposed rule closed August 31.

The proposal on the table includes a 2.4% aggregate payment increase, alongside provisions that reach further than the rate: new private equity ownership disclosure requirements, changes to DMEPOS policy, and provider enrollment updates that extend beyond home health specifically.

CMS will spend the coming weeks reviewing what commenters raised before finalizing the rule, typically by November 1 for a January 1 effective date. That gives providers a limited window to model both the base case and the provisions that could reshape ownership reporting or enrollment before the final rule lands.

Waiting for the final rule to start that modeling is usually too late to influence anything. Waiting for it to start preparing for it is not.

If your organization is evaluating what these changes could mean for your operations, connect with the Momentum team: https://www.momentumhtconsulting.com/contact

10/05/2026

Retention strategies often become complicated. Sometimes the principle behind them is much simpler.

When organizations recognize that their frontline teams are among their most valuable assets, compensation becomes more than an expense to manage. It becomes part of the strategy for keeping good people.

In this clip, Jordan Kandt shares an example from outside home care that reinforces a challenge the industry knows well: replacing good employees carries costs that extend beyond payroll.

Competitive compensation, meaningful incentives, and intentional investment in people can all play a role in creating an environment where employees have more reasons to stay.

For care-at-home organizations facing persistent workforce pressure, retention deserves to be considered as part of the broader profitability conversation.
A highlight from “The Margin Squeeze in Private Duty Care: How Agencies Can Protect Profitability,” presented by Momentum Healthcare & Technology Consulting in partnership with the National Alliance for Care at Home.

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