The Global Voice of CX

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Seoul is one of the most exciting CX markets in the world right now and I am grateful to be visiting as part of the Glob...
03/07/2026

Seoul is one of the most exciting CX markets in the world right now and I am grateful to be visiting as part of the Global CX Alliance World Tour.

I will be in the city from March 12 to 17.

If you want to sit down for a coffee, a workshop, or just a quick conversation about your CX strategy, send me a DM.

South Korea, I am coming your way.I will be in Seoul March 12 to 17 with the Global CX Alliance World Tour, talking abou...
03/06/2026

South Korea, I am coming your way.

I will be in Seoul March 12 to 17 with the Global CX Alliance World Tour, talking about trust, measurement, and the future of CX.

If you are based there and would like to meet, message me and let us compare notes.

I am bringing the Global CX Alliance World Tour to Seoul.I will be in South Korea from March 12 to 17 meeting with CX le...
03/05/2026

I am bringing the Global CX Alliance World Tour to Seoul.

I will be in South Korea from March 12 to 17 meeting with CX leaders who are rethinking trust, AI, and customer journeys.

If you are in Seoul and want to connect while I am there, send me a message and let us explore what is possible for your customers.

February 10. 10am. Cre8ive NYC. 134 W 29th Street, 2nd Floor, New York.Dennis Wakabayashi and Camila Ferreira 🇧🇷🇨🇴🇨🇱🇮🇪🇲🇽...
02/09/2026

February 10. 10am. Cre8ive NYC. 134 W 29th Street, 2nd Floor, New York.

Dennis Wakabayashi and Camila Ferreira 🇧🇷🇨🇴🇨🇱🇮🇪🇲🇽🇺🇸 are ready. AgenticCX is ready.

90 minutes. Your situation. Your diagnosis. Your reorientation. Your roadmap. Your actions.

Everything personalized. Everything NDA protected.

For attendees: see you in the morning.

For everyone else: the free 2026 Marketing Readiness Assessment is available anytime at 2026readiness.globalvoiceofcx.com.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

Tomorrow at 10am, the Global CX Alliance World Tour launches in New York.Dennis Wakabayashi and Camila Ferreira host a 9...
02/09/2026

Tomorrow at 10am, the Global CX Alliance World Tour launches in New York.

Dennis Wakabayashi and Camila Ferreira host a 90-minute diagnostic session using AgenticCX.

Attendees engage with the platform. They input their situations. The platform generates personalized playbooks.

They leave with clarity, plans, and peer connections.

Cre8ive NYC. 134 W 29th Street.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

This is one of the first times Dennis and Camila are sharing AgenticCX with people outside their direct network.February...
02/08/2026

This is one of the first times Dennis and Camila are sharing AgenticCX with people outside their direct network.

February 10 is an opportunity: 30 people engaging with the diagnostic platform in real time.

Real situations. Real outputs. Real playbooks.

New York. 10am to 12pm. Cre8ive NYC.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

What happens in the room on February 10:You arrive at 10am. You sign an NDA. For 90 minutes, you engage with AgenticCX w...
02/08/2026

What happens in the room on February 10:

You arrive at 10am. You sign an NDA. For 90 minutes, you engage with AgenticCX while Dennis and Camila facilitate.

The platform walks you through a diagnostic. It generates your personalized playbook.

You leave with clarity. You leave with a plan. You leave with connections to other leaders.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

February 10. 10am. Cre8ive NYC. 134 W 29th Street, 2nd Floor.Dennis Wakabayashi (The Global Voice of CX) and Camila Ferr...
02/07/2026

February 10. 10am. Cre8ive NYC. 134 W 29th Street, 2nd Floor.

Dennis Wakabayashi (The Global Voice of CX) and Camila Ferreira (Founder of RISE UP) host a 90-minute diagnostic session.

You engage with AgenticCX. You input your situation. The platform generates your personalized playbook.

You leave with clarity and connections to other leaders working through similar questions.

30 seats.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

Diagnosis: where you actually stand, based on your inputsReorientation: where to focus your energyRoadmap: a 90-day plan...
02/06/2026

Diagnosis: where you actually stand, based on your inputs

Reorientation: where to focus your energy

Roadmap: a 90-day plan with priorities sequenced

Actions: specific next steps you can start this week

Everything personalized. Everything NDA protected. Everything built for your situation.

4 days until New York.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

The marketing landscape shifted over the last 18 months.AI Overviews changed search behavior. Peer recommendations becam...
02/06/2026

The marketing landscape shifted over the last 18 months.

AI Overviews changed search behavior. Peer recommendations became more influential. Content expectations shifted. The discovery layer moved to new channels.

These shifts create opportunities for leaders who understand them.

February 10 in New York, AgenticCX helps you see which of these shifts are most relevant for your situation and what to do about them.

Dennis Wakabayashi and Camila Ferreira facilitate.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

What separates AgenticCX from generic advice: specificity.The platform processes your actual inputs and generates recomm...
02/05/2026

What separates AgenticCX from generic advice: specificity.

The platform processes your actual inputs and generates recommendations calibrated to your constraints, your goals, your market position.

You leave with a playbook you can actually execute because it was built for what you're actually facing.

New York. Dennis and Camila facilitate. 30 seats. $1,500.

Event Link: 2026readiness.globalvoiceofcx.com/live-event

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