04/29/2026
I get that I missed the calls and didn’t answer the door—but that doesn’t mean my food should just be left on the ground.
It was sitting on the concrete, bags tipped, drinks sweating, everything exposed. I understand contactless delivery, but there’s still a level of care that should go into it.
If a customer isn’t responding right away, it feels like there should be a little more effort before just leaving it like that.
I ended up reporting it in the app and leaving a low rating. Just expecting a bit more attention to how the order is handled.