02/13/2022
Job highlights & Qualifications
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Must have proficiency with Microsoft Office Suite:
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Excel, Word, Outlook and Powerpoint
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Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
•
Must possess the ability to learn and effectively use various software programs
•
General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems Responsibilities
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Employees will work variable shifts within these operating hours which will be assigned by leadership based on department needs
•
Must be available to work daylight, evening, rotating & weekend shifts which is required
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Maintain neat and organized files and electronic databases
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Maintain and purchase office supplies as needed
•
Prepare letters, memos, and reports
•
Schedule and coordinate internal and external appointments, calendars, and meetings
•
May entail work with Microsoft Office products such as Word, Excel, Outlook and PowerPoint
•
Perform other duties as assigned
•
Support all department personnel with duties including but not limited to answering phones, taking messages, copying, filing and faxing
•
Greet and assist any visitors to the department
Benefits
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Employees will have the opportunity to work from home and complete a comprehensive on the job training program
Full description
Position: Admin Professional - Temporary- Anywhere Care Team
Description
The UPMC Health Plan Member Services Team is currently hiring a temporary Health Care Concierge, Associate to be an advocate for our members and to proudly wear the badge of UPMC Health Plan during the open enrollment period. With a close-knit work environment and a dedicated culture of service excellence, our Member Services Team educates and guides our customers through coverage, claims, and other program inquiries.
UPMC Health Plan has been recognized by J.D. Power and Associates for providing the “Highest Member Satisfaction among Commercial Health Plans in Pennsylvania.” That’s due-in no small part-to the compassionate attention and expert insight that our customers (which include members, providers, and facilities) enjoy each and every time they contact one of our dedicated associates.
Employees will have the opportunity to work from home and complete a comprehensive on the job training program. In-office opportunities are available if preferred.
Our standard operating hours are 7 days per week, 7 a.m.
- 8 p.m. Employees will work variable shifts within these operating hours which will be assigned by leadership based on department needs.
Must be available to work daylight, evening, rotating & weekend shifts which is required.
Responsibilities:
• Maintain neat and organized files and electronic databases
• Maintain and purchase office supplies as needed
• Prepare letters, memos, and reports
• Schedule and coordinate internal and external appointments, calendars, and meetings
• May entail work with Microsoft Office products such as Word, Excel, Outlook and PowerPoint.
• Perform other duties as assigned
• Support all department personnel with duties including but not limited to answering phones, taking messages, copying, filing and faxing
• Greet and assist any visitors to the department
Qualifications
• High School Diploma Strongly Preferred.
• Post-secondary education is preferred.
• One year of administrative support working experience is highly preferred.
• Must have proficiency with Microsoft Office Suite:
Excel, Word, Outlook and Powerpoint.
• Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets.
• Must possess the ability to learn and effectively use various software programs.
• General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
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