LINCS - Liahona.Solutions

17/02/2026

AI in the contact center is moving beyond experimentation.

Real-time transcription, automated quality scoring, sentiment detection, and compliance monitoring are transforming how teams operate and how leaders manage performance.

The advantage is no longer access to tools.
It is the capability to implement them effectively.

AI should elevate agents, strengthen compliance, and provide actionable insight, not add operational noise.

16/02/2026

Presidents’ Day is a reminder that leadership carries responsibility.

Across history, the individuals entrusted to lead nations have faced moments that demanded courage, clarity, and conviction. While leadership styles may differ, the common thread is service - the willingness to carry responsibility for the greater good.

Strong communities and strong institutions are built when leadership is grounded in integrity, guided by principle, and accountable to the people it serves.

Today is an opportunity to reflect on the importance of service, the strength of community, and the responsibility that comes with leadership at every level.

15/02/2026

AI is accelerating across industries.
But technology alone does not create advantage.

Without clarity, leadership alignment, and operational capability, AI amplifies complexity instead of reducing it.

Ex*****on is what separates experimentation from results.

06/02/2026

Excited to share the launch of the new ordering app for Island Grinds, a Samoan Polynesian restaurant, proudly serving the St. George, Utah, USA community since 2013.

This milestone reflects a continued commitment to innovation, convenience, and delivering an exceptional customer experience.

Proud to support a brand built on authentic / flavors, strong community roots, and sustained growth.

New locations coming soon — stay tuned. 🌺
https://play.google.com/store/apps/details?id=com.owner.islandgrinds

05/02/2026

The AI revolution is forcing us to rethink education and workforce readiness. The question is no longer if change is coming, but how prepared we are to adapt.

Elon Musk says the skills taught in college may not be necessary in the future because of the AI revolution.

Speaking on the "People By WTF" podcast with entrepreneur Nikhil Kamath in November, the Tesla Inc. (NASDAQ:TSLA) CEO said college can be useful for developing social skills and spending time with people your age. But he thinks going to college to learn new skills makes less sense given the direction society has taken.

"Will these skills be necessary in the future? Probably not, because we’re gonna be in like a post-work society," Musk said. "But I think, if something’s of interest, it’s fine to go and study that. You know, to study the sciences, the arts and sciences."

Musk said college is no longer essential, but those who choose to attend should take a wide range of courses and focus on breadth. He said his older sons share the view that AI will make many skills "unnecessary" in the future.

"I don’t think you have to go to college, but I think if you do, you just try to learn as much as possible across a wide range of subjects," Musk told Kamath. "But like I said, AI and robotics is a supersonic tsunami. This is really gonna be the most radical change that we’ve ever seen."

Musk is not alone in warning about the potential impact of AI on jobs and education. Anthropic CEO Dario Amodei recently warned that AI could bring an "unprecedented shock" to the labor market. He thinks AI could displace half of all entry-level white-collar jobs in the next five years. Microsoft Corp. (NASDAQ:MSFT) co-founder Bill Gates also believes artificial intelligence will take over many tasks traditionally done by humans, to the point that people will not be needed for "most things."

Read more: https://www.benzinga.com/news/topics/26/02/50362019/elon-musk-says-you-dont-have-to-go-to-college-because-supersonic-tsunami-of-ai-will-make-learning-skills-unnecessary

04/02/2026

Across industries, the pace of technological advancement continues to accelerate. Artificial intelligence is reshaping workflows, automation is redefining productivity, and digital infrastructure is becoming central to how organizations operate and compete.

Yet the real challenge is no longer access to technology. It is the ability to integrate it effectively, align it with strategy, and build the operational capability required to realize its full value.

This is where many organizations hesitate, not from lack of ambition, but from the complexity of ex*****on.

LINCS - Liahona.Solutions operates in this critical space, helping organizations translate technological investment into practical outcomes by strengthening capability, aligning leadership, and enabling people to adapt with confidence.

Technology alone does not create advantage. The ability to apply it does.

01/02/2026

Most organizations don’t struggle with ideas. They struggle with follow-through.

Strategies are written. Technology is purchased. Change is announced. But without the capability to execute consistently, progress stalls.

LINCS - Liahona.Solutions works in the space where intent meets reality - helping organizations translate plans into action by strengthening ex*****on discipline, operational capability, and leadership alignment.

That’s where momentum is built.

28/01/2026

Today is a moment of reflection more than celebration.

LINCS - Liahona.Solutions was not created overnight. It has been shaped over decades of experience, leadership lessons, and a deep belief that organizations succeed when people, capability, and technology are aligned with purpose.

The journey behind is grounded in service, responsibility, and the conviction that leadership is about enabling others to perform, grow, and succeed. Every chapter, challenge, and opportunity has reinforced why this work matters and why it continues.

As of LiNCS, my focus remains clear: building people-led capability, supporting organizations through change, applying technology thoughtfully, and delivering outcomes that last.

The journey continues, with purpose.

27/01/2026

Gladys West helped make GPS possible shaping how the world finds its way long before recognition followed.

At LINCS - Liahona.Solutions , we honor pioneers whose quiet brilliance changed the world.

RIP to a mind that continues to guide humanity. 🕊️📡

💔 A giant, quietly carried.

Gladys West’s story is one of those that reminds you how much of the modern world rests on brilliance most people never hear about. Long before GPS lived in our pockets, she was doing the unforgiving math that made satellite navigation *possible*—accounting for Earth’s shape, gravity, and tiny irregularities that would otherwise throw locations miles off.

What makes her legacy even heavier is the context:
a Black woman from rural Virginia, working in the 1950s and 60s, solving problems few others could, in spaces where she was rarely welcomed—and often invisible. The fact that her work touched nearly every aspect of modern life while her name stayed unknown for decades says a lot about history, not about her.

And that detail about preferring paper maps? That feels poetic. The person who helped the world navigate digitally never lost touch with the physical one.

RIP to a mind that reshaped how humanity understands *where* it is.
Her work will keep guiding people long after her name is spoken aloud. 🕊️📡

20/01/2026

Leadership is measured by outcomes.
At LINCS - Liahona.Solutions, we turn intent into ex*****on by strengthening people, capability, and the effective use of technology.