First Concepts Consultants, Inc., Washington D.C., DC (2026)

Name: First Concepts Consultants, Inc.
Address: Washington D.C., DC, US
Telephone: +1 202-255-3727

First Concepts helps executive management discover better strategies to boost employee engagement and financial results with new approaches toward strategy, structure, leadership, culture, and governance. I've spent a lifetime learning about leadership and what type of leaders produce the best results. For 31 years, I've worked in 32 industries as a management consultant. In 2012, I co-wrote The C

haracter-Based Leader and continue to pursue this quest. My interest in leadership goes all the way back to high school where I conducted leadership workshops for the newly elected student body presidents of Los Angeles high schools. While I couldn't get elected, the principal of Hollywood High, Dr. Charles Sutcliffe, saw something in me and created all these opportunities where I could develop as a leader and learn how to develop others. Out of college, I joined a management training program with Lawry's Restaurants and Foods famous for Lawry's The Prime Rib. Their 93 years of success at delivering extraordinary service and quality is due to their focus on leadership and a culture that respects their employees. Some truly great leaders there mentored me on my way to becoming a general manager. These foundations inspired me to keep learning why some executives and managers produce better results than others. It all comes down to leadership. Teamwork, culture, alignment, employee engagement and employee retention are primarily the result of excellent leaders. Research shows that better leaders produce better sales, profits and growth. When I started consulting 31 years ago, I focused on strategy, customer satisfaction, service, quality and marketing. Then I learned the best strategies and standards don't mean a thing unless you can get your people to consistently do them well. It all comes down to leadership so that's where I now hang my hat. My high energy fun and interactive speeches offer fresh insights on these topics:

LEAD WITH TRUST

ARE YOU A LEADER WHO MANAGES OR A MANAGER WHO LEADS

THE 7 KEYS TO SUCCESSFUL TEAMWORK

BEYOND BEST PRACTICES IN LEADERSHIP DEVELOPMENT

ALIGN YOUR PEOPLE WITH YOUR STRATEGY

01/29/2024

We’re super excited our President Don Shapiro will share his innovations on leadership and the workplace with the world!!!

He is one of 10 finalist in a Global Keynote Speech Challenge speaking on his favorite topic "Let's Fix the Workplace for Good." This is an 18 minute virtual Ted style presentation.

This speech captures the essence of Don’s 10 years of research into why our workplaces are still not fixed, why we aren't creating enough leaders in spite of huge efforts and investments, and the innovation he discovered which can pave a path for us to fix workplaces for good around the globe. It's based on Don’s fifty years of experience and research about leadership that started in high school.

The speech will live stream this Sunday, February 4th at 11:26 am PST on Zoom. Here's the link to register for the event:

https://bit.ly/Global_Leadership_Impact_Summit

If you can't make the live presentation, we will be sharing a recorded version of it.

10/22/2021

You improve your culture to boost results, not just attract and retain employees. This Featured Article by Don Shapiro in Business 2 Community clarifies what a culture is, the results a high performance culture can produce and 7 Keys to change your culture.
Business 2 Community

Consider these employee conversations at two companies. Two salespeople were talking during a slow moment at an industry trade show.…

10/13/2021

Editors Pick at CustomerThink Magazine! This is exciting.

Do you know how customers figure out what they value and use their perceptions of value to decide what they buy, who they buy from and the price they pay?

How to Avoid “The Shootout at the Price Corral” By Don Shapiro - October 12, 2021 0 7 views Tweet Source: Pixabay photo by Erico Ericojr Too many salespeople and business owners let customers put them in a shootout at the price corral. When you and your competitors all uncover the same needs and...

09/28/2021

When you hire for potential, you end up with better employees, who perform better and stick around longer. This article by Don Shapiro of First Concepts includes 7 key areas to explore in interviews that can uncover someone’s potential. Managers hire the past. Leaders hire potential.

When you put more focus on a job applicant’s potential, an amazing thing occurs.

03/17/2020

When I wrote the original message in 2009 at the Life Is A Fork In The Road page, it focused on our choices as individuals. Clearly, in the age of Coronavirus, our choices have been greatly magnified because they not only affect us and those close to us, they affect our community, country and world.

This is one of the first post I ever wrote on this page back in 2009. As we walk down a new journey together, one none of us have ever taken before, I see more meaning in this message.

When I wrote the original message which is in quotes below, it focused on our choices as individuals. Clearly, in the age of Coronavirus, our choices have been greatly magnified because they not only affect us and those close to us, they affect our community, country and world.

If we make a personal choice that is not good for others, the effects of moving that pebble on the beach could be catastrophic. We are all in this together helping each other to traverse an unknown future. We must always consider how our choices will affect others in new ways we never thought of before.

On a much larger scale. God or whomever oversees our universe has moved one pebble on the beach and changed history. Mother nature is a force beyond anyone's control. That single pebble has changed history too fast for us to grasp and adjust to. We have to take this one day at a time and each day it will continue to change right before our eyes.

Do not worry or panic about that which you cannot control. Simply act with appropriate concern and love to be helpful in every way possible. That is all we can do.

Beyond that, look for the opportunities this historic event has created just by moving one pebble on the beach. You can connect at a deeper level with your family and pets. Some of you can step back from daily life (except if your in the medical and first responder field!) and reflect.

What's truly most important in life?
How do the priorities of my life fit in with that/?
What changes will you make going forward?

"Move one pebble on the beach and you change history. No matter how much you have thought through a choice, you cannot know what the future holds. The moment you make that choice it changes things around you in unforeseen ways. Moving even a few small pebbles can set in motion changes that create new forks, new paths and new options which were hidden from your view. Sometimes you have to act first even in a little way to find the best paths for your journey." Don Shapiro, author Life Is A Fork In The Road

Address

Washington D.C., DC

Telephone

+1 202-255-3727

Website

https://firstconcepts.com/motivational-speakers/

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First Concepts Consultants, Inc.