06/23/2026
Hey all my bosses 😎 I know it's 2026 but damn, what happened to customer service? 😒 I hate self check-out at the grocery store because half the time I have to call the attendant over to help me anyways. As a Workforce Development professional I knew what self checkout meant for jobs but as a consumer I knew it would change our shopping experience. But this is ridiculous where the space doesn't even look inviting, who is designing this and what's the goal?