09/09/2026
Your team may not have an accountability problem.
They may have an ownership problem.
We tend to call it an accountability issue when things aren't getting done, decisions keep getting pushed up, or everyone waits for someone else to take the lead.
But before you hold someone accountable, ask a more basic question:
- Was it ever clear who owned it?
- Who owns the decision?
- Who has the authority to make it?
- Who is responsible for the outcome?
- And does everyone involved know the answers to those questions?
You can't hold people accountable for ownership that was never clearly established.
Before adding another meeting, process, or layer of oversight, look at where ownership is unclear.
You may find that the accountability problem is actually a clarity problem.