Who Called HR, LLC

10/19/2026

10/18/2026

You expected 16 outlets wired. Your employee finished 10. Did they know you expected 16?

An article written for electrical contractors offers a practical lesson for anyone leading employees: what’s obvious to you isn’t always obvious to your team.

In this short video, I share why it’s worth reading - and how to apply the idea in your own business.

YouTube link in the comments or bio.

Need help turning “they should know” into clear expectations? Let’s talk.

10/16/2026

It was a beautiful evening with West Point Chamber of Commerce at Saude Creek Vineyards yesterday. It was a great night to be out & make some new connections.

10/15/2026

Would your hiring manager recognize an accommodation request during an interview?

Would you?

A Virginia jury recently found SHRM liable in a disability discrimination case involving an applicant who requested to bring her trained medical service dog to work as an accommodation.
The applicant had already received an offer.

After she requested the service dog accommodation, the offer was later withdrawn.

The jury awarded her $400,000 in compensatory damages. SHRM disputes the verdict is considering an appeal.

But this case raises a really important question for every employer - Would the person interviewing candidates in your company know when an accommodation conversation has started?

An applicant may never say -
“I am requesting a reasonable accommodation under the ADA.”

They may simply say -
“I have a service dog.”
“I need to sit periodically.”
“I can do the job, but I need a different schedule because of treatment.”
“I use this device because of a medical condition.”

What happens next matters.

Applicants and employees don’t have to walk into your office using perfect HR language and announce, “I am requesting an accommodation.”

Your managers need to recognize when someone may be asking for one — and know when to stop, ask questions and get HR involved before making a decision.

That’s one of the things I help small businesses work through.

I won’t make the business decision for you, but I will help you understand what you need to consider so you can make a decision that works for your business while staying compliant.

If this has you thinking you might need to review a few of your hiring practices, let's talk.

10/14/2026

Here’s a question I’d retire from every shop - “Do you understand?”

Everybody says yes. The new hire says yes. The guy who’s been there six years says yes. Nobody wants to be the one who says no in front of the boss.

Try this instead - “Walk me through how you’re going to handle it.”

It takes about a minute. You find out right then, while it’s still easy to fix, whether you’re on the same page. Beats finding out three weeks later.

And if you have supervisors, pass this one along. Most of them got handed a crew without ever being taught how to give an instruction.

And if you want more HR tools for your toolbox, follow along here or on YouTube.

10/13/2026

We've all had one.
You know the one I'm talking about.

10/12/2026

“They should know better!”

Ever said that about an employee? I think we all have!

But here's the question... How would they know if nobody ever told them?

My second Who Called HR YouTube video is out! This week I'm talking about Providing Clear Expectations and sharing some practical advice for business owners and supervisors.

Before you get frustrated with an employee for not doing something the way you expected, ask yourself - Did I actually explain what good looks like?

Check out the video and let me know what you think!

I'm adding HR tools to your toolbox, one video at a time!

Link in bio & 1st comment.