03/25/2026
Someone asked me yesterday what 10 hours of tech support actually looks like.
Fair question. £650 is a lot of money.
So here's what it looked like for a client last month:
Hour 1: System audit. Found 3 major issues and about 15 small ones causing daily frustration.
Hour 2-3: Fixed the automation that was sending duplicate emails (apparently for 6 months) and reviewed the efficiency of others. Then connected her booking system to her CRM properly. No more manual copying.
Hour 4-5: Fixed the small annoying things (wrong timezone on calendar invites, broken links, missing tags etc).
This left 5 hours of the month for additional tasks (such as a funnel build) that took the business momentum forward rather than battling with systems and tech that wasn’t working efficiently.
Time saved per week going forward: About 5 hours.
Peace of mind gained: Priceless.
Her words: "I can't believe I waited this long."
If you're wondering whether it's worth it - think about what 5 extra hours a week would mean to you.