Foothills Star Appliance Repair

09/29/2024

Reported Issue:Plastic piece broke off into tub and machine vibrates loudly.Image of Issue:

09/29/2024

That's better.

Reported Issue: One washer has drum problems, one dryer doesn't heat. Image of Issue: Appliance Information: Manufacturer: Alliance / Speedqueen Appliance Type: Washer , Dryer Model Number: STEBCFSP172TW01 Manufacture Date: 8/1/2013 Diagnosis: Washer has broken drum spider support and bearings and t...

09/29/2024

05/23/2024

Mighty Mouse did not save the day.

Reported Issue:
I have a Bosch dishwasher that mice have attacked which I need you to review the salvage.
Image of Issue:


Appliance Information:
Manufacturer: Bosch
Appliance Type: Dishwasher
Model Number: SHE 43F02 UC/50


Image of Appliance:


Diagnosis:
Damage was too severe to put an accurate quote together. Too many different areas were chewed on by the mice.


Diagnostic Fee

1



Repair:
Customer opted to replace the unit instead of attempting to repair.

05/23/2024

What are spiders made of?

Reported Issue:
One washer has drum problems, one dryer doesn't heat.
Image of Issue:


Appliance Information:
Manufacturer: Alliance / Speedqueen
Appliance Type: Washer , Dryer
Model Number: STEBCFSP172TW01
Manufacture Date: 8/1/2013



Diagnosis:
Washer has broken drum spider support and bearings and the dryer requires a new heater assembly and belt rollers and idler pulley.
What are front loader washer spiders made of? All manufacturers seem to use the same material. They all disintegrate into gross clumpy bits! It looks like some sort of cast aluminum. Why would they make them of a material that disintegrates in water?


Parts

Quantity

Alliance Laundry Systems 61928 Assy Heater Kit 208/4.75Kw 6

1

800428P BEARING HOUSING & HARDWARE

1

800749P TRUNNION SHAFT AND HDW

1

D510142P IDLER WHEEL & BEARING (Repl: 510142P)

1

D511255P BELT-CYLINDER RUBBER FACE (Repl: 511255P)

1

RB170002 ROLLER KIT

1

RB170003 GLIDE 1992&NEWER SM DRYER

1



Repair:
Replaced broken drum spider support and bearings in washer and repair wiring and installed a new heater assembly and belt rollers and idler pulley in dryer.

05/11/2024

Keebler Elves Surprise

Reported Issue:
Machine misbehaving intermittently sometimes not running. Just humming sometimes not spinning or letting water out.
Image of Issue:


Appliance Information:
Manufacturer: Kenmore
Appliance Type: Washer
Model Number: 11025132411


Image of Appliance:


Diagnosis:
Tested machine in diagnostic mode and the pump worked. The agitate worked the spin worked and the lid did lock and it let in hot and cold water. Tilted machine up and saw that the cage to protect the pulley was blackened from some kind of pressure due to cookie sheet being left under the machine. Very strange


Parts

Quantity

Diagnostic Service

1



Repair:

Removed the cookie sheet from under the machine and it worked fine

05/11/2024

Get on our schedule by texting your address to us at 928-294-4823 or clicking here

135 customer 5-Star reviews!

03/17/2023

Needed some green, found this old Star Appliance hat. Happy Saint Patrick's day!

12/21/2022

Stator Motor has Dramatic Death Scene

I diagnosed this washer as needing a new transmission and washplate over a year ago, but the customer opted for just the new wash plate and to run it till it died. Well, it died just recently and to hear the customer tell it it was quite the dramatic death scene. They said it started smoking and then blew the breaker and then sparked when they reset it!

It looks like the main tub seal gave out and water leaked down onto the stator motor which shorted out and burnt out wiring.

It’s a Kenmore but it’s made by Whirlpool, you can always tell by the first three digits of the model number, 110 means it was built by Whirlpool for Kenmore.

Brand: Kenmore
Type: Washing Machine
Country: USA
Model: 11028132411
Manufactured in Clyde, OH, October of 1976 or 1986 or 2016.