Vietnam Outsourcing Hub

14/07/2026

Legacy modernization should not start with the assumption that everything needs to be rebuilt.

The real issue is knowing which parts of the system still work, which parts create risk, and which parts block future growth.

Without that clarity, companies may spend too much time and budget rebuilding what already works. McKinsey has reported that CIOs often see 10–20% of new product technology budgets diverted to technical debt issues, which can directly affect delivery speed and innovation capacity.

In our Newsletter Issue 18, we break down a practical framework to help companies decide what to keep, fix, refactor, integrate, rebuild, or retire before choosing a modernization partner.

👉 Read the full issue: https://www.linkedin.com/pulse/dont-modernize-everything-how-decide-what-rebuild-3xpwc

The most expensive mistake in legacy modernization is assuming that everything needs to be rebuilt. When an old system becomes difficult to maintain, companies often begin with a replacement mindset.

10/07/2026

Now streaming on Spotify: Vietnam Outsourcing Hub’s latest podcast episode with MOR Software.

"Outsourcing Vendor Transition: How to Switch Providers Without Disrupting Your Business"

For many companies, changing outsourcing vendors is not the hardest part. The real challenge is keeping the business running while the transition happens.

How do you transfer knowledge without losing context? How do you maintain delivery momentum? How do you avoid confusion between teams, vendors, and internal stakeholders?

In this episode, Mr. Tu (Max) Vu, CEO of MOR Software JSC, and Ms. Kaylin Pham, Head of Business Development at Vietnam Outsourcing Hub, discuss how businesses can manage vendor transition with a stronger focus on continuity, clarity, and risk reduction.

Listen to the episode on Spotify here: https://open.spotify.com/episode/3GvwVaGETs6Ws8sWKnbQAp?si=5VFw3MwsSCC2HHHqnd3lMg

Follow Vietnam Outsourcing Hub for more conversations on outsourcing strategy.


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Vietnam Outsourcing Hub (outsourcetovietnam.org) is your go-to platform for connecting with top outsourcing service providers in Vietnam. We bridge the gap between clients worldwide and leading Vietnamese companies, helping you find the perfect partners for your business needs. Our mission is to position Vietnam as a premier outsourcing destination and support the growth and competitiveness of our local outsourcing ecosystem.
-- is with MOR Software JSC

02/07/2026

Coming soon: Vietnam Outsourcing Hub x MOR Software Podcast!

"Outsourcing Vendor Transition: How to Switch Providers Without Disrupting Your Business"

When quality declines, communication gaps increase, deadlines are missed, or a vendor can no longer grow with business needs, companies may start considering a vendor transition.

But switching outsourcing providers requires more than choosing a new partner. Without a clear process, businesses may face delivery disruption, knowledge loss, and unclear ownership.

In this episode, Mr. Tu (Max) Vu, CEO of MOR Software, joins Ms. Kaylin Pham, Head of Business Development at Vietnam Outsourcing Hub, to discuss how businesses can manage outsourcing vendor transition in a structured and low-risk way.

👉Follow our page to catch the full episode when it goes live!


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Vietnam Outsourcing Hub (outsourcetovietnam.org) is your go-to platform for connecting with top outsourcing service providers in Vietnam. We bridge the gap between clients worldwide and leading Vietnamese companies, helping you find the perfect partners for your business needs. Our mission is to position Vietnam as a premier outsourcing destination and support the growth and competitiveness of our local outsourcing ecosystem.
— with MOR Software JSC

17/04/2026

🚀Now live: a practical conversation on how to de-risk IT outsourcing in Vietnam

Outsourcing looks attractive when you focus on price. It becomes strategic when you focus on control, accountability, and risk.

Too many IT outsourcing decisions are still evaluated on cost first. But long term success depends on something else entirely: whether the model is designed to deliver quality, visibility, and measurable outcomes without creating new operational friction. That is the real leadership question.

In the latest Vietnam Outsourcing Hub Podcast episode, with WATA Software, we explore what businesses should get right before outsourcing decisions turn into management problems later.

From partner selection and pricing logic to KPIs and hidden cost traps, this conversation is built for leaders who want outsourcing decisions grounded in ex*****on, not just promises.

🎧 The episode is out now. Listen here: https://creators.spotify.com/pod/profile/vietnamoutsourcinghub/episodes/DeRisking-IT-Outsourcing-Playbooks--Pricing-Models-and-KPIs-That-Actually-Work-e3i1f7e/a-acjkaq6

06/04/2026

We are excited to announce a new partnership between Vietnam Outsourcing Hub and Anvris🤝

Through this collaboration, we are bringing together stronger technology capabilities from Vietnam to support businesses that need reliable, scalable, and future ready digital solutions. Our cooperation will focus on four core service areas:
- Web and Platform Engineering System
- Modernization and Architecture
- AI and Intelligent Systems
- UI/UX Product Experience

Anvris is a global software development company and AI partner with teams across Vietnam, Australia, and the UK. The company delivers enterprise grade technology solutions across industries, backed by a distributed team of 25+ experts and years of hands on engineering experience.

This partnership is an important step in strengthening how businesses access technology talent and delivery capabilities in Vietnam. By combining trusted expertise across engineering, modernization, AI, and product design, we can better support organizations that need to move faster, improve product quality, and scale with a partner that brings both technical depth and ex*****on reliability.

Looking ahead, Vietnam Outsourcing Hub: Find the right outsourcing partner for you (outsourcetovietnam.org) are excited to create more opportunities together and connect global businesses with the right partners for long term growth. To explore partnership opportunities or identify the right technology partner for your business in Vietnam, get in touch with us now.

24/03/2026

Coming Soon on the Vietnam Outsourcing Hub Podcast 📢

De Risking IT Outsourcing: Playbooks, Pricing Models and KPIs That Actually Work

In this episode, Ms. Kaylin Pham, Head of Business Development at Vietnam Outsourcing Hub, sits down with Mr. Thien Dam, CEO of WATA Software, to discuss how businesses can reduce outsourcing risks from the start.

From choosing the right partner and pricing model to setting clear KPIs and avoiding hidden costs, this conversation shares practical insights for business leaders exploring IT outsourcing in Vietnam.

👉Follow our page to catch the full episode when it goes live!

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Vietnam Outsourcing Hub (outsourcetovietnam.org) is your go-to platform for connecting with top outsourcing service providers in Vietnam. We bridge the gap between clients worldwide and leading Vietnamese companies, helping you find the perfect partners for your business needs. Our mission is to position Vietnam as a premier outsourcing destination and support the growth and competitiveness of our local outsourcing ecosystem.

18/03/2026

Most contact centers hear customers. Few actually understand them!

There's a difference and it's costing businesses more than they realize.
In this episode, Vietnam Outsourcing Hub sits down with Mr. Andy, CCO of MP Transformation MP Transformation , to explore how Voice AI is moving beyond keyword matching into something far more human - understanding intent, reading emotion, and getting smarter with every single conversation.
🎙️ "Voice AI Agents – The Next Frontier in Contact Center Transformation"
🎧 Want to dive deeper into how Voice AI agents are redefining customer experience and operations? This one's worth your time.
👉 https://open.spotify.com/episode/11nDtuk41vyjyoeMUQC04n?si=NxHr_SfWRGKH3-LrnyWqgQ