The Desk Talent Experts

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We have the following vacancies open:1X Paralegal5X Call Centre Debt Collection Agents1X Call Centre Debt Collection Man...
09/02/2023

We have the following vacancies open:
1X Paralegal
5X Call Centre Debt Collection Agents
1X Call Centre Debt Collection Manager
2X Junior Graphic Designers
1X Account Manager with an Advertising background
Apply [email protected]

18/10/2022

We are proud to launch our new logo! New website coming soon!

05/01/2022

Basic plus commission and Benefits
We are looking to employ a dedicated and customer-oriented senior sales representative to
drive sales and guide our sales team. The senior sales representative& #39;s responsibilities
include analysing industry trends to identify ways to improve company products and
services, ensuring that customers are satisfied with the company products or services
purchased, as well as submitting account plans and sales reports to higher management.
You should also be able to resolve customer complaints in a timely manner.
To be successful as a senior sales executive, you should be persuasive and able to build
rapport with customers. Ultimately, an outstanding senior sales executive should be adept
at negotiating terms of sale with customers, and demonstrate exceptional communication,
leadership, and customer service skills.
Duties & Responsibilities
 Produce new revenue by researching and analysing potential prospects and sales
options. Identifying promising prospects through cold-calling, networking, and
customer referrals.
 Cultivating solid relationships with major customers to ensure a continuous flow of
sales revenue.
 Ensuring that all sales administration and customer service activities run smoothly.
 Analysing sales metrics to determine whether current sales strategies are effective.
Develop new sales strategies to present back to the management team.
 Develop relationships with prospects and recommend solutions to improve their
production using your products.
 Meet sales revenue targets.
 Develop, implement, and maintain sales activities and plans.

e [email protected] m 067 401 2883/ 084 202 0024 w www.thedesksa.com
 Build and maintain long-term relationships with current clients
and their management teams by providing information,
guidance, and support; recommending service and profit
improvements; and recommending new opportunities.
 Conducting in-depth research on competitors& #39; products, pricing, and market success
to gain insight into customer preferences and interests.
 Lead and coordinate contract negotiations for a successful close.
 Maintaining accurate records of the total number of sales made potential and
existing customers.
 Mentor and manage a team of approximately 5 members and teach improved
processes to enhance staff accomplishments.
 Provide training, leadership, mentorship and coaching to ensure that sales teams
meet their target.
 Manage and keep record of sales team performance and KPI’s

Requirements
 Matric (Grade 12)
 Relevant Degree or Diploma in Business Management/Administration OR
Marketing & Sales
 10 – 15 years’ experience in sales with proven success in a senior sales role
 Experience in the Petroleum, Gas, or similar industry would be
advantageous
 High level of proficiency using Microsoft Office packages and Sales
Software
 Computer and IT literate with good experience using CRM systems
 Must be bilingual English & Afrikaans
 Must be willing to travel with SA and the SADC regions as needed
Skills
 Must be able to work effectively in a fast-paced environment
 Proactive and independent work style
 Customer centric
 Self-starter and motivated
 Creative problem solver, solution driven
 Able to think on your feet

05/01/2022

Please attach you CV to this application or email to [email protected]
Ensure safe, efficient, and cost-effective depot and transport operations that follow the depot’s practice and standards
Minimise stock losses
Ensure that HSEQ standards are maintained
Supervise the terminal’s maintenance programs at minimum cost ensuring no loss of revenue due to downtime in the terminal’s operations and that the assets are protected, and all risk is minimised
Assist the Operations Manager in compiling annual maintenance budgets for the terminal to ensure accurate and sufficient allocation funds
Supervise the HSEQ and security of the depot to ensure constant adherence and compliance to the company’s standards, any local by-laws and government legislation.
Supervise operational crises and problems pertaining to the depot by activating contingency plans and advising all affected parties to avoid disruption of the operational activity in the depot
Supervise your team through continuous people management that ensures a positive working environment
Supervise the entire operation of the depot, ensuring high customer service levels with the aim of contributing to the profitability of the company and strategic supply positioning.

23/11/2021

All Monthly bookkeeping functions – Asset register, Tax Register, Inventory, Debtors, Creditors, Bank Recon, Cashbooks, etc.
Balance Sheet recons, Profit & Loss reports.
Processing of Year end Journals,
Payroll and VAT Reconciliations.
Overseeing Debtors and Creditors Reconciliations as per Age Analysis.
Other Admin or Financial duties as required by the Directors.
Monthly VAT calculations, Submit VAT201 returns, Dealing with all SARS related Enquiries
Loading of various payments,
Must have Knowledge of the Tax Clearance Application processes, Statement of Accounts, Allocations of Unallocated Payments, Problem Solving.
Must have worked on Sage Evolution

22/11/2021

Duties & Responsibilities
• Provides administrative support to ensure efficient operation of office.
• Answers phone calls, schedules meetings and supports visitors.
• Carries out administrative duties such as filing, typing, copying, binding,
scanning etc.
• Completes operational requirements by scheduling and assigning
administrative projects and expediting work results.
• Makes travel arrangements for senior staff such as booking flights, cars,
and hotel or restaurant reservations.
• Exhibits polite and professional communication via phone, e-mail, and
mail.
• Supports team by performing tasks related to organization and strong
communication.
• Develops administrative staff by providing information, educational
opportunities, and experiential growth opportunities.
• Ensures operation of equipment by completing preventive maintenance
requirements, calling for repairs, maintaining equipment inventories and
evaluating new equipment and techniques.
JOB TILE Admin Assistant
TYPE OF EMPLOYMENT Permanent
LOCATION Durban
REPORTS TO
WORKING HOURS 8 AM – 5 PM
SALARY R 6 500 – R7 000
e [email protected] m 067 401 2883/ 084 202 0024 w www.thedesksa.com
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory
level, anticipating needed supplies, placing and expediting orders for
supplies.
• Contributes to team effort by accomplishing related results as needed
Requirements & Skills
• Matric or equivalent qualification
• 3 years of administrative assistant experience
• Proficient using Microsoft Office
• Valid driver’s license and current automobile insurance
• Reporting Skills
• Administrative Writing Skills
• Managing Processes
• Organization
• Analysing Information
• Professionalism
• Problem Solving
• Supply Management
• Verbal and Written Communication

10/11/2021

Basic plus commission, fuel and cell phone allowance
We are looking to employ a dedicated and customer-oriented senior sales representative to
drive sales and guide our sales team. The senior sales representative& #39;s responsibilities
include analysing industry trends to identify ways to improve company products and
services, ensuring that customers are satisfied with the company products or services
purchased, as well as submitting account plans and sales reports to higher management.
You should also be able to resolve customer complaints in a timely manner.
To be successful as a senior sales executive, you should be persuasive and able to build
rapport with customers. Ultimately, an outstanding senior sales executive should be adept
at negotiating terms of sale with customers, and demonstrate exceptional communication,
leadership, and customer service skills.
Duties & Responsibilities
 Produce new revenue by researching and analysing potential prospects and sales
options. Identifying promising prospects through cold-calling, networking, and
customer referrals.
 Cultivating solid relationships with major customers to ensure a continuous flow of
sales revenue.
 Ensuring that all sales administration and customer service activities run smoothly.
 Analysing sales metrics to determine whether current sales strategies are effective.
Develop new sales strategies to present back to the management team.
 Develop relationships with prospects and recommend solutions to improve their
production using your products.
 Meet sales revenue targets.
 Develop, implement, and maintain sales activities and plans.

e [Email hidden] m 067 401 2883/ 084 202 0024 w www.thedesksa.com
 Build and maintain long-term relationships with current clients
and their management teams by providing information,
guidance, and support; recommending service and profit
improvements; and recommending new opportunities.
 Conducting in-depth research on competitors& #39; products, pricing, and market success
to gain insight into customer preferences and interests.
 Lead and coordinate contract negotiations for a successful close.
 Maintaining accurate records of the total number of sales made potential and
existing customers.
 Mentor and manage a team of approximately 5 members and teach improved
processes to enhance staff accomplishments.
 Provide training, leadership, mentorship and coaching to ensure that sales teams
meet their target.
 Manage and keep record of sales team performance and KPI’s

Requirements
 Matric (Grade 12)
 Relevant Degree or Diploma in Business Management/Administration OR
Marketing & Sales
 10 – 15 years’ experience in sales with proven success in a senior sales role
 Experience in the Petroleum, Gas, or similar industry would be
advantageous
 High level of proficiency using Microsoft Office packages and Sales
Software
 Computer and IT literate with good experience using CRM systems
 Must be bilingual English & Afrikaans
 Must be willing to travel with SA and the SADC regions as needed
Skills
 Must be able to work effectively in a fast-paced environment
 Proactive and independent work style
 Customer centric
 Self-starter and motivated
 Creative problem solver, solution driven
 Able to think on your feet

04/11/2021

Social Media Specialist - Instagram, Facebook, Twitter
Will work remotely
Salary highly negotiable depending on experience

04/11/2021

Paid media specialist mostly for Google Ad Words
Salary highly negotiable based on experience
This position is remote

19/10/2021

Job Purpose
As a Customer Relations Officer you will be responsible for communicating with customers and clients via telephone, face-to-face, and / or email regarding any service or product offered by our client. Your primary objective is to identify queries of customers, interact with customers, answer the queries of customers, resolve service issues, enhance customer experience, maintain and develop relationships, improve credibility and create customer loyalty for the business.

Duties
Service customers by communicating via email, phone call, and / or face-to-face.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Practicing quality in all aspects of the job to ensure customer satisfaction.
Ensure good customer retention by providing excellent and professional services.
Consistently cross sell and upsell products and services during customer interaction.
Ensure that all customer and client needs and complaints are responded to quickly and efficiently.
Keep in constant communication with relevant departments regarding any VIP clients/arrangements and/or orders.
Maintain appropriate standards of conduct, uniform, language and grooming.
Conduct regular follow ups on account clients.
Ensure that all current SOP’s are being followed and amended if needed.
Offering assistance to customers and clients to ensure they receive the right product/service.
Investigating and solving customer and client problems/enquiries and addressing any concerns they may have.
Refer customers to your Team Leader / Manager when necessary.
Provide customers with refunds where applicable.
Create new feedback procedure for clients or improving upon existing model.
Learn about the company’s products/services and remaining up to date with any changes.
Responding promptly to customer inquiries.
Know and understand our products thoroughly so that you can answer any questions raised by our customers and clients.
Handle any administrative duties: process orders, forms, application and requests.
Keep record of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues and management when necessary.
Provide feedback on efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Requirements
Matric (Grade 12)
Minimum 2-3 years in a customer relations and / or customer services position
Experience in a call centre and/or hospitality environment would be ideal
Previous experience working in a diesel depot environment or within the petro-chemical industry will be an added advantage
Able to work shifts (shift allowance provided)
Solid phone selling with excellent oral communication, interpersonal and active listening skills.
Experience working on WinBranch / Pastel / Sage Evolution
Fast learner and able to adopt to a stressful environment and fast-moving work atmosphere
Valid driver’s license, PHP code license will be beneficial

Address

1 Queens Road
Sandton
2021

Telephone

+27842020024

Website

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