Fox ITSM

Fox ITSM We service the EMEA Region and have clients in numerous countries across the world.

We are a leading, independent boutique provider of Service Orientated and Experience Driven Management Coaching and Capability Development Services and Solutions.

24/05/2024

The DTMethod (Design Thinking Methodology) isn't just about aesthetics—it's about creating meaningful interactions and shaping perceptions. Our DTMethod training deepens the creative process, equipping you with the tools to transform ideas into innovative solutions.💡

Explore the three pillars of Design Thinking: DTModel, DTTools, and DTRules & Roles. Our curriculum covers everything from understanding user needs to iterative solution design.

DTRules & Roles fosters a people-centered approach, while DTModel guides you through the Exploration, Creativity, and Construction phases. You'll learn to apply the DTM method effectively with an active and iterative approach. 💻

With DTTools, you can delve into users' Mentalities, crafting user stories and driving project functionality based on deep insights.

Find out more info and courses at foxitsm.org

Ready to elevate your skills in Agile Project Management? The opportunity is here: from June 24 to 26, you can take our ...
23/05/2024

Ready to elevate your skills in Agile Project Management? The opportunity is here: from June 24 to 26, you can take our Agile Project Management (AgilePM®) Practitioner course! 📋

Developed in collaboration with the Agile Business Consortium and accredited by APMG, our AgilePM® certification offers a practical methodology that blends project management standards with the flexibility of Agile.

With our comprehensive training based on the AgilePM Handbook, you can react effectively to changing requirements, empower your team, and foster collaboration. 💻

Whether you're an aspiring Change Specialist, or project-focused professional, Fox ITSM Agile training sets you on the path to success.

Enjoy this 3-day course from June 24 to 26th! For more information, go to foxitsm.org or send an email to [email protected]

With over 25 years of experience, Fox ITSM has the knowledge and understanding to cater to your needs. We are adept at d...
22/05/2024

With over 25 years of experience, Fox ITSM has the knowledge and understanding to cater to your needs. We are adept at delivering comprehensive solutions that align with your desired outcomes.
If we combine that with our skilled team of qualified and experienced advisors and coaches who work with best practice frameworks, standards, and techniques, their expertise enables us to provide world-class services and solutions. 📖

However, we also need help to pass the industry recognition; we actively contribute to renowned industry publications, panels, and bodies. We are engaged in developing best practices, methodologies, and standards. Our involvement in initiatives such as the SIAM Methodology Forum and AGILE PM & BA refresh showcases our commitment to advancing the industry.

Having successfully served numerous countries, Fox ITSM collaborates closely with our partners and clients to deliver top-notch products and services worldwide. We ensure high-quality deliverables that cater to diverse geographical requirements. 💻

If you want to know new levels of your business, then go to foxitsm.org and let's start the journey!

Master the Art of Change Management for Organizational SuccessUnlock the secrets to effective change management with our...
21/05/2024

Master the Art of Change Management for Organizational Success
Unlock the secrets to effective change management with our APMG-accredited certification course, inspired by the renowned publication "The Effective Change Managers Handbook." 📖

Change management is a specialized field that guides how we prepare, equip, and support individuals to embrace change, driving organizational success and desired outcomes. While each change and individual is unique, decades of research have identified actionable strategies to influence people during their transition. Our course provides a structured approach to support individuals in your organization as they move from their current to future states.

Upon completing this course, successful Practitioner candidates will possess the knowledge and skills to apply change management approaches and techniques to actual change initiatives. With suitable guidance, they will confidently navigate the complexities of change, leveraging their expertise and the support available in their work environment. Successful candidates will fulfill the knowledge requirements for accreditation by the Change Management Institute. 💻

Enjoy this 2-day course on June 20th and 21st! For more information, go to foxitsm.org or send an email to [email protected]

Four of our courses are accessible at any time of the year; you need to have a group of 8 or more members to coordinate ...
20/05/2024

Four of our courses are accessible at any time of the year; you need to have a group of 8 or more members to coordinate the date together! These courses for closed groups are:

💡SIAM (Service Integration & Management) Foundation (3 days)
💡Stakeholder Engagement Foundation (3 days)
💡Emotional Intelligence (1 day)
💡Time Management (2 days)

Can you imagine the perfect group to start discovering all the potential you and your team can enjoy? We are always ready to help you get the best out of yourself and give you the necessary tools; click at foxitsm.org

17/05/2024

With Fox ITSM Best Practice Health Checks and Improvement Plans, you can experience an independent and objective evaluation of your organization's IT Governance and management effectiveness. 💡

Our approach provides a comprehensive report and improvement plan, aligning with specified objectives and leveraging best practices such as ITIL®, COBIT®, Agile, and Design Thinking. To ensure objectivity and repeatability, our assessment and delivery approach adheres to global best practices defined by the Institute of Auditors and the ISO/IEC 33061 standard. Drawing upon our extensive experience, each engagement is tailored to meet your unique needs. 📋

Our process involves facilitating group discussions through kick-off meetings, initiation sessions, and in-depth workshops. These sessions gather knowledge about your organization's functions, practices, technologies, and governance within the current operational environment.

Experience the power of Fox ITSM's expertise at foxitsm.org

Fox ITSM delves deep into these questions with our Human Typology (HT) service. By uncovering individual and team person...
16/05/2024

Fox ITSM delves deep into these questions with our Human Typology (HT) service. By uncovering individual and team personality types, we unlock a deeper understanding and insight that drives improved communication, collaboration, and overall team performance. 💻

But this isn't about fitting people into boxes—embracing openness and curiosity to foster growth and development. Our service provides a comprehensive report with findings, recommendations, and actionable insights for sponsors to consider. 💡🌟

Ready to enhance your team dynamics and unlock your full potential? Contact Fox ITSM today and let us show you how things will be easier and better for you and your team with the correct tools atfoxitsm.org

Streamlined processes and professional competencies are essential for success. That's where Fox ITSM Process Optimizatio...
15/05/2024

Streamlined processes and professional competencies are essential for success. That's where Fox ITSM Process Optimization experts come in. 💻

Our experienced coaches will partner with you and your teams to review, redesign (if necessary), and improve your processes, leading to tangible outcomes and the desired improvements.

From identifying areas for enhancement to engineering improved processes, we leverage our Process model to ensure comprehensive coverage and practical design. 💡

Ready to optimize your processes for maximum efficiency and effectiveness? Go to foxitsm.org and let’s unlock the potential of your organization!

Unlock Your Potential with the Agile Business Analysis Practitioner (AgileBA) Course 🌟Elevate your skills as a Business ...
14/05/2024

Unlock Your Potential with the Agile Business Analysis Practitioner (AgileBA) Course 🌟

Elevate your skills as a Business Analyst with our accredited Agile Business Analysis Practitioner (AgileBA) course. Developed in collaboration with the prestigious Agile Business Consortium and accredited by APMG, this course equips you with the expertise to excel in Agile projects.

Discover the art of gathering, analyzing, validating, and championing requirements throughout the Agile project lifecycle. Focusing on practicing, our course introduces you to the most popular Agile approaches and leverages the DSDM Agile Project Framework to guide you through each project phase. 📋

By completing the AgileBA practitioner level, you gain more than just a certification. You gain the power, encouragement, and in-depth knowledge to implement Agile principles into your daily life as a Business Analyst.

Unlock your potential and thrive in the dynamic world of Agile with our AgileBA course at foxitsm.org

13/05/2024

Elevate Your Journey to Success with Fox ITSM Coaching and Advisory Service. 🌟

Embark on a transformative journey with Fox ITSM coaching and advisory service! Gain ongoing access to our team of Subject Matter Experts (SMEs) dedicated to supporting your unique improvement initiatives.

Led by our experienced Fox ITSM Coach, you'll receive guidance and coaching based on the renowned CLARKS Coaching Model™ developed by Ian & Yolande Clark. With over 50 combined years of experience and numerous industry certifications, our approach is crafted to deliver results. 💡

Through a unique, iterative, 5-step approach, our coach will lead you and your team through defined workshops, meetings, and coaching sessions, empowering you to reach your destination confidently.

Ready to elevate your journey to success? Let’s make things happen at foxitsm.org

ITIL® 4 is the acronym for the Information Technology Infrastructure Library, which comprises a set of best practices fo...
10/05/2024

ITIL® 4 is the acronym for the Information Technology Infrastructure Library, which comprises a set of best practices for IT service management. We will cover this topic in our first course in June! 💻

You can access the digital course material, live virtual delivery with an expert facilitator, and an official e-handbook this June 13 and 14.

ITIL 4 allows you to understand a modern way of looking at IT Service Management through, for example, the ITIL Service Value System (SVS). ITIL 4 offers an evolved view of a Service Value System (SVS) and provides a holistic end-to-end view of what it means to contribute to business value. It also integrates Organizational Change Management (OCM), Agile, and DevOps concepts. 📖

This ITIL 4 Fundamentals course is fully accredited by Axelos and Peoplecert. It is an entry-level qualification and is, therefore, designed as an introduction to ITIL 4.

Enjoy this 2-day course on June 13th and 14th! For more information, go to foxitsm.org or send an email to [email protected]

09/05/2024

In today's dynamic business landscape, SIAM skills are no longer just an option—they're a necessity. As companies increasingly outsource IT services to optimize processes and products, SIAM plays a crucial role in governance, integration, and coordination to maximize value.

SIAM isn't just a buzzword—it's a proven approach to managing multiple IT service suppliers and seamlessly integrating them into a single business-facing entity. By harmonizing interdependent services, SIAM ensures that businesses meet their objectives efficiently and effectively.

However, managing diverse teams and suppliers has its challenges. That's where operational solid and commercial governance comes into play. With Fox ITSM, you'll gain the expertise to navigate these complexities and drive seamless service delivery.

Our SIAM training equips you with the knowledge and skills to coordinate internal and external suppliers cost-effectively, ensuring end-to-end service levels that align with your business goals and start your journey to success with us at foxitsm.org

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Ascend To Midstream
Johannesburg
1692

Telephone

+27115689755

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