Our joint experience is an asset to any company seeking to transition to more sustainable practices. With a strong focus on staff and customer service we believe this can be a catalyst to change. Our list of professional services is as follows:
Recruitment and Selection
From receiving job spec to placement, we will make sure that the exact candidate is presented to you and all administration and
communication is nothing but professional
Soft Skills Training
Your staff interaction with guests is of paramount experience to allow for a formidable first impression, our training courses consist of:
* Customer Service
* Communication skills
* Presentation Skills
* Respect in the workplace
Role Profiling
Set parameters and key responsibility areas for your staff allowing for no confusion when it comes to job roles
Disciplinary Enquiries and Investigations
From investigations, initiating or being neutral chairperson, to ensure procedurally correct disciplining and to avoid lengthy CCMA cases
Employee Contracts
Drafting role specific contracts to ensure compliance with Labour Laws
Employee Structures and Restructuring
Assisting each department to become more profitable and cost effective by designing a strategy, and assisting in problem areas. Employee Wellness
Employees are your most important assets to ensure consistent performance, guest services and productivity, Wellness has been proven to reduce staff turnover and produce happier, less stress staff
Health & Safety
Health & Safety Regulations is by law a necessity, we will assist in making sure your establishment is completely compliant with H&S committees and fire and first aid marshals. Security
Ensure your establishment has correct security protocols
Retention and Development
Implement policies and procedures to assist the staff to develop within your establishment and put together a training plan and submit statutory reports to enable the establishment to benefit from the training grants.
