LAVA Virtual Assistant

29/01/2026

20/01/2026

My Journey in Short-Term Insurance: From Property to Providing Solutions

After many years in the property world, life led me down a new path when I began assisting my late husband in his Motor Assessing business. Suddenly, I was immersed in the world of short-term insurance, learning quickly as I took charge of running his office from the ground up. My days were filled with everything from managing debtors and creditors, invoicing, and coordinating daily tasks like connecting with panel beaters, insured clients, and insurance companies. I even typed up reports and, before the digital age truly took hold, delivered original documents in person and handled communications via fax machine.

Through dedication and hands-on experience, I built strong relationships and developed invaluable industry insight. After 23 years, my husband sadly passed away, marking a time of transition for me. Now, drawing on decades of experience, I am here to help others solve their short-term insurance admin challenges. If you need reliable assistance, don’t hesitate to reach out and let’s work together!

I offer professional administrative and office support tailored to your business needs. From customer and supplier assistance to invoicing, appointment scheduling, and office management, I help ensure smooth operations and improved productivity. Whether you need daily support or specialised services, I keep your business organised, responsive, and thriving.

Take the heat off your tasks
🔥Go to www.lavavirtual.co.za
+27 (0)83 310 5822

12/01/2026

🌟 My Property Journey 🌟
Before becoming a Virtual Assistant, I built my career in the property industry — starting as a PA to a Property Broker and quickly realising I wanted to understand the field properly. I completed the Advanced Property Management course through the Estate Agents Board Academy, including the Board Exam, and soon stepped into the role of Leasing Agent for Commercial, Retail, and Industrial properties.
I worked with privately owned buildings, handled leases, tenants, and day to day admin — and I loved it. When the company later closed that division, I was retrenched, but the knowledge and experience stayed with me.
Today, through Lava Virtual Assistant, I bring that same expertise to support your property management administration, leasing documentation, tenant communication, and portfolio organisation.
If you need someone who understands property from the inside out, I’m ready to assist. 🔥

Take the heat off your tasks
🔥Go to www.lavavirtual.co.za
+27 (0)83 310 5822

21/08/2025

Why did I become a Virtual Assistant?

I have worked in both Corporate and small businesses, so why a Virtual Assistant?
I ran my late husband's small business for 23 years, and we fluctuated between having staff and only the two of us, depending on the financial situation at the time. Then, at the worst time of our business, just coming out of Covid, my husband suffered a heart aneurysm. Not only did I lose my husband, but my job as well. The life policy was just enough to get me debt-free and a little more.
The job search was heartbreaking. I was sending out up to 20 CVs a day without a response. This, while juggling the sale of my home, a flash flood and Insurance companies, but I survived and found a reception job.
This did not cover all my expenses, but it was a huge help. I then got another, more challenging job. After a couple of months, the boss called me in to tell me they could no longer afford me. I had a couple of choices: go through the heartbreak of sending out CVs again, which I did, or look for a small existing business to buy. At this stage, my mom, who lives in the US, paid for me to visit her for my 60th birthday.
It was then that I decided to look for something that I could be responsible for myself, dictate my hours and be able to travel and work wherever I was.
I did not realise how difficult it would be to find clients, but my first client, found by word of mouth, is still my most precious client. I do a lot of ad hoc work. I have had clients come and go, joined networking groups, spent money with no return, and I am still going.
I joined an amazing group of people, the Virtual Assistant Institute of South Africa, who continue to support me and teach this old dog new tricks in the process.

23/06/2025

Celebrating 2 Years of Lava Virtual Assistant
Today marks a special milestone for Lava Virtual Assistant—our second anniversary! It feels like only yesterday that this journey began, filled with hopes, dreams, and the determination to create a virtual assistant service that truly makes a difference for businesses.
This year is particularly special as it also marks our rebranding—a transformation that reflects our growth, aspirations, and renewed commitment to excellence. A special Thank You to our brilliant Website guru at Bean Bag Solutions, you are amazing.
With a fresh look and refined services, Lava Virtual Assistant is better equipped than ever to meet the evolving needs of our clients.
As I reflect on the past two years, my heart is overflowing with gratitude. To my current clients, thank you for your ongoing trust and partnership. Your decision to include Lava Virtual Assistant in your operations drives everything we do, and your feedback inspires continuous growth and improvement.
To my past clients, you believed in this vision and gave Lava Virtual Assistant its foundation. Your support allowed us to build the roots of this company and reach this milestone.
And to the future clients we have yet to meet, I look forward to becoming a part of your journey. Your trust will remain the cornerstone of our commitment to excellence.
These two years have been filled with lessons, achievements, and the privilege of supporting incredible teams. As we celebrate this anniversary and rebranding, I pledge to continue delivering personalised, reliable, and impactful virtual assistant services for years to come. Here’s to the past, present, and future—together, we make great things happen.
Thank you for being part of the Lava Virtual Assistant story.

10/06/2025

Need a hand?
A virtual assistant can:
✅ Tidy your inbox
✅ Run your calendar
✅ Handle admin
✅ Free up your time

Only pay when you need them.
Less stress. More focus.

Smart move. Simple win.

03/06/2025

This is why you belong to an Institute, this helps to keep us uptodate with new technologies. #

29/05/2025

How Can a Virtual Assistant Help?
Why You Need One
Virtual assistants can make your life easier by:
· Taking care of small, everyday tasks.
· Organising your calendar so you don’t miss anything important.
· Reducing stress by handling work you don’t need to worry about yourself.
· Giving you more time to focus on big projects or relax.
· Being cost-effective because you only hire them when you need them.
Helpful Things a Virtual Assistant Can Do
· Sort emails and reply to them.
· Post on social media and interact with followers.
· Schedule meetings and appointments.
· Plan your trips, including flights and hotels.
· Do administrative tasks like filling in forms or organising files.
How to Find the Right Virtual Assistant
To get the best results, look for a VA who:
· Has the skills you need for your tasks.
· Communicates clearly and quickly.
· Can be trusted to meet deadlines.
· Works well with your style and preferences.

A virtual assistant can be your secret weapon for work-life balance. They handle the boring or time-consuming tasks, so you can relax, enjoy life, or focus on important work. Ready to make your life easier? Hire a virtual assistant and start experiencing the difference today!

27/05/2025

For those of you with Air Conditioning systems.

13/05/2025

POPIA is a real concern. What happens to your data? Here at LAVA Virtual Assistant, we take it seriously. Lou-Ann has completed two courses on how to be POPIA compliant. Speak to us about your data protection needs.

13/05/2025