09/09/2026
Before you send that WhatsApp, take a second look. 👀
WhatsApp has become a convenient way for businesses to communicate — but convenience doesn't replace your POPIA responsibilities.
When sharing personal information, businesses should consider:
🔹 Is the information necessary?
🔹 Does the recipient actually need access to it?
🔹 Is it being shared for a legitimate purpose?
🔹 Are you taking reasonable steps to keep it secure?
An employee's ID number, medical information, salary details or disciplinary information shouldn't simply be forwarded because it's convenient.
POPIA compliance is also about how you handle information day-to-day.
Before you hit send, ask yourself:
“Do they need this information — and am I sharing it responsibly?”