02/10/2026
Every great stay begins before a guest walks through the door.
InterContinental Lusaka is looking for a professional and detail-oriented Reservations Agent to join our hotel family on a one-year contract. In this role, you’ll manage individual and group reservations, respond to enquiries through different booking channels, keep reservation details accurate and work closely with Front Office, Sales, Housekeeping and other departments to ensure a smooth booking experience from enquiry to arrival.
We’re looking for someone with previous experience in reservations, front office, hotel reception or a similar hospitality role, with good knowledge of hotel reservation procedures and systems, particularly Opera. Strong communication, organisation and attention to detail are essential, along with the ability to handle guest enquiries professionally and work effectively under pressure.
If you’re organised, professional and enjoy working as part of a team, we would like to hear from you.
Send your application letter, CV and qualifications to [email protected]
Closing date: 11th October 2026.