Dan Richy

03/03/2026

Customer Satisfaction & Loyalty Dashboard (Power BI)

Transform raw customer data into actionable insights with this interactive Customer Satisfaction & Loyalty Dashboard built in Microsoft Power BI.

This dashboard provides deep analytical insights into customer behavior, satisfaction drivers, and loyalty trends, enabling data-driven decision-making.

🔹 Key Features:

Total Satisfaction Score Analysis

Satisfaction Trends Over Time

Purchase Trends by Loyalty Level

Customer Segmentation by Loyalty Tier

KPI Cards (Retention Rate, Repeat Purchase Rate, Avg. Satisfaction Score)

Interactive Filters & Drill-Through Functionality

Clean, Professional, Executive-Ready Design

🔹 What You Gain:

Identify factors driving customer satisfaction

Understand loyalty patterns and repeat purchase behavior

Detect churn risks early

Improve retention strategies with real data insights

This dashboard is ideal for businesses looking to optimize customer experience, increase retention, and maximize long-term revenue.

Let me help you turn your customer data into strategic insights. 🚀

27/02/2026

Are Your Customers Loyal — or Just Buying Once?

I recently built a Customer Satisfaction & Loyalty Analytics Dashboard in Power BI designed to move beyond basic metrics and uncover why customers stay, churn, or become brand advocates.

Instead of just tracking sales, this dashboard answers critical business questions:

📊

Who are our high-value loyal customers?

Which segments are at risk of churn?

How does satisfaction influence retention?

What trends are driving repeat purchases?

⚙️ Technical Implementation

✔ Structured data model using a star schema architecture
✔ Advanced DAX measures for:

Customer Retention Rate

Churn Rate

Net Promoter Score (NPS)

Customer Lifetime Value (CLV)

Cohort-based retention analysis
✔ Time intelligence (MoM, QoQ, YoY comparisons)
✔ Dynamic customer segmentation
✔ Drill-through & interactive filtering for deep analysis
✔ Performance-optimized data model

📈 Impact

This dashboard converts raw customer feedback and transaction data into actionable intelligence, enabling:

Data-driven loyalty strategies

Early churn detection

Smarter customer engagement decisions

Turning data into strategy — that’s the goal.

24/02/2026

HR Analytics & Workforce Intelligence Dashboard – Power BI

Designed and developed an enterprise-grade HR Analytics Dashboard in Power BI to support strategic workforce planning, talent optimization, and executive-level decision-making.

The solution integrates multi-source HR datasets (employee master data, payroll, performance records, and attrition logs) using advanced Power Query ETL processes and a well-structured star schema data model to ensure scalability and performance efficiency.

Technical Implementation

Data Modeling: Optimized relational model with fact and dimension tables

DAX Engineering: Advanced measures for Attrition Rate, Employee Turnover Ratio, Retention Index, Headcount Growth Rate, and Cost per Hire

Time Intelligence: Month-over-Month (MoM), Quarter-over-Quarter (QoQ), and Year-over-Year (YoY) workforce trend analysis

Row-Level Security (RLS): Configured access control for department-level data visibility

Performance Optimization: Efficient measure calculation and reduced data redundancy for improved dashboard responsiveness

Executive-Level Insights Delivered

Departmental attrition risk analysis

Workforce diversity and inclusion metrics

Hiring pipeline efficiency tracking

Employee tenure distribution and experience segmentation

Performance rating distribution across business units

Compensation and workforce cost analysis

The dashboard enables HR leaders and C-level executives to transition from reactive reporting to predictive workforce intelligence, supporting data-driven talent strategies and sustainable organizational growth.

20/02/2026

Apocalypse Sales Dashboard – Power BI Project

Excited to share a dashboard I built using Power BI titled “Apocalypse Sales Dashboard.”

This project focuses on transforming raw sales data into clear, actionable insights through interactive visuals and dynamic reporting. The dashboard highlights key performance indicators such as total revenue, sales trends, product performance, and customer patterns — all designed to support smarter business decisions.

With clean layout design, well-structured data modeling, and insightful visuals, this dashboard demonstrates how data can tell a powerful business story.

Data is more than numbers — it’s strategy. 📊

17/02/2026

I recently designed a clean and professional Business Template using Microsoft Word.

This template was created with a strong focus on branding and visual clarity. It contains a well-structured Title, Corporate Business Name, and a compelling Headline — all strategically arranged to give businesses a bold and professional first impression.

The goal was simplicity, consistency, and corporate identity alignment. Even with minimal elements, strong layout design and typography can communicate credibility and professionalism.

Designing this template helped me further develop my skills in document formatting, layout structuring, and professional presentation.

Open to feedback and collaborations on document and branding design projects.

12/02/2026

HOW TO CREATE WHATSAPP LINK IN EXCEL USING JUST NAME AND PHONE NUMBER

08/02/2026

I built a Coffee Shop Sales Report Dashboard using Power BI to analyze sales performance and customer purchasing patterns.

The dashboard provides clear insights into total sales, revenue trends, top-selling products, peak sales periods, and branch performance, helping stakeholders make data-driven decisions.

This project showcases my ability to transform raw sales data into interactive, business-ready insights using Power BI.

03/02/2026

Excel function

02/02/2026

I recently built a Hospital Utilization Dashboard using Microsoft Excel, focused on analyzing patient flow and resource usage.

The dashboard highlights key metrics such as:
• Admissions and discharges
• Average length of stay
• Department utilization
• Overall hospital performance trends

This project strengthened my skills in data analysis, PivotTables, slicers, and data visualization—turning raw hospital data into clear, actionable insights.

Always learning, always building. 📊💻

31/01/2026

I recently built a Hospital Utilization Dashboard using Microsoft Excel, focused on analyzing patient flow and resource usage.

The dashboard highlights key metrics such as:
• Admissions and discharges
• Average length of stay
• Department utilization
• Overall hospital performance trends

22/10/2023