29/09/2026
Small business owners, this one's for you. From October 1st, you'll no longer be able to add a surcharge when customers pay by card.
The surcharge is going, but the fees your business pays aren't.
So, if you're a business that takes a lot of card payments, particularly Visa, Mastercard or American Express transactions, those fees could start eating into your profit if you've previously been relying on passing the cost on to customers.
First, check where you're currently adding card surcharges and make sure they're removed before October 1st. Think eftpos terminals, online payment settings, invoices, menus, signage and your website.
Then have a look at what you're actually paying to accept card payments, including your merchant fees and transaction costs.
Once you've got those numbers, you can work out how much it's going to cost your business each month, whether you can afford to absorb it, or if your prices need adjusting to cover the difference.
Need a hand working through it? [email protected]