EscapeNet

EscapeNet EscapeNet is a South Australian owned telco; connecting residential, business and government customers around the nation.

We're the official service provider of the GigCity Adelaide network, Australia's first 10Gbps GigCity network. Trust a local Australian provider to provide a fast, reliable and hassle free internet, all backed up with our Awesome Support™. Since 1996 our company ethos has centered around our primary objective; "making the net work for you". This can be interpreted in various ways but ultimately, a

n optimal customer experience is what we aim to deliver; for government, business and residential clients. A well established team of highly empowered and effective experts deliver solutions that are unique, individual and conceptually 'outside-the-box'. We focus on achieving successful client outcomes through pro-active engagement, technical ability and agility seldom seen in the industry. Beyond building networks, we help people communicate and interact. This result, establishing human interaction, is where we thrive.

27/04/2026

INC000270420261400
Location: SA/NT

Affected Services:internet services. Telephony
Event Start Time:200pm Monday 27th April 2026 (ACST)
EVEVT END TIME: 2:18pm Monday 27th April 2026

Issue: Engineers are investigating an issue affecting services in SA and NT. We apologise for the interruption and any inconvenience caused.
STATUS:RESOLVED

🎄 Holiday Trading Hours 🎄Wishing our customers, partners and suppliers a  Happy and Safe Holiday Season.Thank you for yo...
24/12/2025

🎄 Holiday Trading Hours 🎄
Wishing our customers, partners and suppliers a Happy and Safe Holiday Season.
Thank you for your continued support and custom and we look forward to serving you in 2026.
Our Holiday Trading Hours are as follows:
24th, 25th and 26th of December 2025: 8:30am to 7:30pm
27 and 28th of December:2025: 8:30am to 5:30pm
29th of December 2025: 8:30am to 7:30pm
1st of January 2026: 8:30am to 7:30pm
2nd of January 2026: normal operating hours
This page will be monitored during this time. Please DM if you have an urgent matter.

📣Scam Emails📣We have seen a few scam emails in the past 24 hours that have not been sent by us. We have included some im...
17/06/2025

📣Scam Emails📣
We have seen a few scam emails in the past 24 hours that have not been sent by us.
We have included some images for reference.
If you are in doubt about the legitimacy of an email please call us on 1300 135 235.
Here is a list of some red flags you should look for:
⛔️Suspicious sender or reply email addresses. Is the email coming from a legitimate email address or a generic Gmail or Yahoo address?
⛔️Generic Greeting as opposed to using your name.
⛔️Poor spelling or grammar
⛔️Threatening or demanding language creating a sense of urgency.
⛔️Lack of context
⛔️Suspicious links
⛔️Unexpected attachments
⛔️Does it ask for sensitive information like personal information, passwords or credit card details? We would not ask you for this information via email.
⛔️Is the offer too good to be true?

✅Do not provide any personal information, credit card details, passwords etc via email!

✅Contact us if you think an email reporting to be from us does not seem right.

✅You can report scam emails to scamwatch.gov.au

Thanking the men and women who sacrificed their lives for their country. Lest we Forget.
25/04/2025

Thanking the men and women who sacrificed their lives for their country. Lest we Forget.

📣Adelaide Cup Public Holiday📣Monday 10th of March Our trading hours will be 8:00am to 11:30 PM (ACDT)•Please note our sh...
09/03/2025

📣Adelaide Cup Public Holiday📣
Monday 10th of March
Our trading hours will be 8:00am to 11:30 PM (ACDT)
•Please note our shopfront will not be open.
We will be monitoring this page.
If your issue is urgent and outside business hours stated, please direct message us for assistance.

📣Australia Day Public Holiday📣Monday 27th January Our trading hours will be 8:00am to 11:30 PM (ACDT)•Please note our sh...
26/01/2025

📣Australia Day Public Holiday📣
Monday 27th January
Our trading hours will be 8:00am to 11:30 PM (ACDT)
•Please note our shopfront will not be open.
We will be monitoring this page.
If your issue is urgent and outside business hours stated, please direct message us for assistance.

🎄A CHRISTMAS HOLIDAYS NOTIFICATION🎄The team at EscapeNet would like to wish our customers, partners and suppliers a Merr...
22/12/2024

🎄A CHRISTMAS HOLIDAYS NOTIFICATION🎄
The team at EscapeNet would like to wish our customers, partners and suppliers a Merry Christmas and safe holidays.
We thank you for your custom and look forward to being of service in 2025

Our trading hours during the Christmas holiday period are as follows:
Monday 23rd - 8:30am to 7:30pm (CDST)
Tuesday 24th - 8:30am to 7:30pm (CDST)
Wednesday 25th - 8:30am to 5:30pm (CDST)
Thursday 26th - 8:30am to 5:30pm (CDST)
Friday 27th - 8:30am to 7:30pm (CDST)
Saturday 28th - 8:30am to 5:30pm (CDST)
Sunday 29th - 8:30am to 5:30pm (CDST)
Monday 30th - 8:30am to 7:30pm (CDST)
Tuesday 31st - 8:30am to 7:30pm (CDST)
Wednesday 1st January 2025 - 8:30am to 5:30pm (CDST)

Please note our shopfront will be closed on the following dates:
December 25th, 26th and January 1st.

On Thursday 2nd January 2025 normal trading hours resume.
We will be monitoring this page. If your issue is urgent and outside business hours please direct message us for assistance.

It's World More Than A Password Day! Here's how you can do MORE to protect your identity and data.✅ Use Password-Free Au...
12/11/2024

It's World More Than A Password Day!

Here's how you can do MORE to protect your identity and data.

✅ Use Password-Free Authentication: Opt for password-free (passwordless) authentication, such as passkeys. Passkeys are not only simpler to use but also more secure than traditional passwords.

✅ Secure Your Email Account: If using password authentication for email accounts, use a very strong password and multi-factor authentication.

✅ Add an Extra Layer of Security: Employ a hardware security key, authenticator app, or PIN via SMS as a “second factor” in addition to your password.

✅ Use a Password Manager: A password manager can help you create and store strong passwords for all of your online accounts.

✅ Use Recommended Techniques to Pick Passwords: Select strong and memorable passwords through techniques like passphrases or the “Three Random Words” method.

✅ If You Are Hacked: Promptly change passwords if any of your devices are compromised or if an online service you use is hacked. Avoid reusing passwords and consider subscribing to services like like https://haveibeenpwned.com

Here is a video of our VP of Business John discussing password safety
https://youtu.be/3NvvTNzc_sw?si=rEp_G5Rk-XbY6Ubk

Its World More Than a Password DayAus3C is proud to join the global movement for World More Than a Password Day! Today isn't just about awareness; it's a pow...

📣Labour Day Public Holiday📣Monday 7th October Our trading hours will be 8:00am to 11:30pm (ACDT)•Please note our shopfro...
06/10/2024

📣Labour Day Public Holiday📣
Monday 7th October
Our trading hours will be 8:00am to 11:30pm (ACDT)
•Please note our shopfront will not be open.
We will be monitoring this page. If your issue is urgent and outside business hours stated, please direct message us for assistance.

📣Kings Birthday Public Holiday📣Monday 10th June 2024Our trading hours will be 9AM to 7PM(CST)Please note our shopfront w...
09/06/2024

📣Kings Birthday Public Holiday📣

Monday 10th June 2024

Our trading hours will be 9AM to 7PM(CST)
Please note our shopfront will not be open.

We will be monitoring this page.
If your issue is urgent and outside business hours stated, please direct message us for assistance.

"They shall not grow old, as we that are left grow old;Age shall not weary them, nor the years condemn. At the going dow...
24/04/2024

"They shall not grow old, as we that are left grow old;
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning
We will remember them."

Lest We Forget

Address

Suite 2, Level 5, Pirie Street
Adelaide, SA
5000

Opening Hours

Monday 8am - 9pm
Tuesday 8am - 9pm
Wednesday 8am - 9pm
Thursday 8am - 9pm
Friday 8am - 9pm
Saturday 10am - 4pm

Alerts

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