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In this article, I invite you to consider how a culture of continuous feedback can enhance employee engagement and succe...
11/10/2024

In this article, I invite you to consider how a culture of continuous feedback can enhance employee engagement and success—what impact could this have on your organisation?



In today’s dynamic business environment, organisations are constantly seeking new ways to enhance productivity, innovation, and employee satisfaction. One strategy we have adopted with our SME clients that has gained traction is the shift from traditional annual performance reviews to a culture of...

The Fair Work Commission (FWC) is currently holding hearings as part of its initiative to introduce a working-from-home ...
06/09/2024

The Fair Work Commission (FWC) is currently holding hearings as part of its initiative to introduce a working-from-home (WFH) clause in the Clerks – Private Sector Award 2020 (Clerks Award). Could this lead to employers being “held to ransom” over WFH arrangements?

WFH may soon be out of Australian employers’ control, as the FWC has initiated proceedings to explore and determine variations to modern awards across six key areas, one of which includes the creation of a WFH provision in the Clerks Award.

The FWC stated: “This proceeding aims to develop a working-from-home clause in the Clerks Award that enables employers and employees to establish workable WFH arrangements and eliminates any current award barriers to such arrangements.”

The Modern Awards Review 2023–24 report also noted a shared view among stakeholders that modern awards should be updated to address WFH arrangements, particularly recognizing the importance of WFH for workers with caregiving responsibilities.

The first hearing is scheduled for 13 September 2024.

Whitsunday Small Businesses Mackay and Whitsunday Life Core Life Magazine Whitsundays Trades and Services Whitsunday Business Chat Mackay & Whitsundays Noticeboard Whitsundays Chat Whitsundays Noticeboard

The new definition and pathway to permanent employment provides clear guidelines for both employers and casual employees...
04/09/2024

The new definition and pathway to permanent employment provides clear guidelines for both employers and casual employees. It’s important for businesses to understand these changes to ensure compliance and to support casual employees in making informed decisions about their employment status. If anyone has questions or needs advice on navigating this transition, seeking expert HR guidance would be a wise step. Contact the team at TalentShift for further advice.

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A new casual employee definition and pathway to permanent employment now applies to all casuals employed from 26 August 2024. Under the new definition, a casual employee is someone who:

- starts employment and has no firm advance commitment to ongoing work, and
- is entitled to a casual loading or specific pay rate under an award, enterprise agreement or employment contract.

The employee choice pathway to permanent employment allows eligible casuals to notify their employer in writing of their intention to change to permanent employment.

We’ve updated the Casual Employment Information Statement with the new changes. Download a copy and find out more about the changes: https://www.fairwork.gov.au/about-us/workplace-laws/legislation-changes/closing-loopholes/casual-employment-changes

Removal of Casual Employee from Roster Deemed a Dismissal!The Fair Work Commission (FWC) recently ruled that removing a ...
04/09/2024

Removal of Casual Employee from Roster Deemed a Dismissal!

The Fair Work Commission (FWC) recently ruled that removing a casual employee from all future shifts was an intentional act that amounted to a dismissal.

The employee, who was casually employed as a brow and lash artist for a beauty services company, had consistently worked regular shifts from Monday to Friday, with alternating weekend shifts.

After returning to work following hospitalisation due to a domestic violence incident, the employee grew concerned when she was no longer being offered shifts. Her employer provided no explanation for the sudden change.

The employee claimed she had been permanently removed from the shift roster, effectively amounting to a dismissal, partly due to her absence caused by the domestic violence incident.

The company, however, denied that the worker was dismissed, asserting that as a casual employee, she was not guaranteed work, and the reduction in shifts was purely based on business needs.

After considering the circumstances, the FWC concluded that the worker had indeed been dismissed.

“The Applicant’s employment was brought to an end by the conduct of the employer, which directly or indirectly led to the termination of employment. That conduct was the deliberate decision, without explanation, to remove the Applicant from all future shifts. Had the employer not taken this action, the employee would have remained employed.”

This decision serves as a critical reminder for employers to clearly communicate with casual employees about work availability. A sudden and unexplained change in regular shift patterns for casual workers may be considered a dismissal.

For guidance on managing casual employees in your workplace, contact TalentShift.


Whitsunday Small Businesses

A four-day workweek can offer several benefits to employers, making it an increasingly popular consideration in the mode...
02/09/2024

A four-day workweek can offer several benefits to employers, making it an increasingly popular consideration in the modern workplace. Here are some key advantages:

1. Increased Productivity
- Efficiency Gains: Employees tend to become more focused and efficient with their time when they have a shorter workweek, often completing the same amount of work in less time.
- Reduced Burnout: With an extra day off, employees are less likely to experience burnout, leading to sustained productivity over time.

2. Improved Employee Retention and Attraction

- Higher Job Satisfaction: Offering a four-day workweek can lead to greater job satisfaction, making employees more likely to stay with the company.
- Competitive Advantage: This schedule can be a strong recruitment tool, attracting top talent who value work-life balance.

3. Cost Savings

- Reduced Overhead: With fewer days in the office, companies can save on utilities, office supplies, and other operational costs.
- Lower Absenteeism: A shorter workweek often results in fewer sick days and absenteeism, as employees have more time to manage personal responsibilities and rest.

4. Enhanced Innovation and Creativity

- Fresh Perspectives: A well-rested workforce is more likely to generate creative ideas and innovative solutions, which can drive business growth.
- Focus on Outcomes: With less time spent at work, there’s a shift towards prioritising meaningful work and achieving tangible results, rather than simply clocking in hours.

5. Positive Company Culture

- Work-Life Balance: Emphasising work-life balance fosters a positive company culture, which can improve employee morale and contribute to a supportive work environment.
- Stronger Team Cohesion: When employees are happier and less stressed, team collaboration and communication improve, enhancing overall company dynamics.

6. Environmental Impact

- Reduced Carbon Footprint: Fewer commuting days can lead to lower carbon emissions, which aligns with corporate social responsibility goals and sustainability efforts.

By adopting a four-day workweek, employers can enjoy these benefits while maintaining or even improving overall business performance.

Need assistance in implementing a Flexible Work Arrangement policy? Contact Monika at TalentShift on 0422269688.

Managing Toxic Employees: Strategies for Effective LeadershipIn any organisation, a positive work environment is essenti...
31/08/2024

Managing Toxic Employees: Strategies for Effective Leadership

In any organisation, a positive work environment is essential for productivity and employee satisfaction. However, toxic employees can disrupt this harmony, leading to decreased morale, high turnover rates, and a negative impact on the company’s overall performance. At TalentShift, we understand the challenges leaders face when dealing with such individuals. Here are strategies that leaders can use to manage and mitigate the impact of toxic employees.

1. Identify the Root Cause

Before taking action, it’s crucial to understand the underlying reasons behind a toxic employee’s behaviour. Are they facing personal issues, feeling undervalued, or dealing with unmanageable workloads? By identifying the root cause, leaders can address the problem more effectively.

2. Set Clear Expectations

Communicate clear expectations regarding behaviour and performance. Often, toxic behaviour stems from misunderstandings or a lack of clarity about what is acceptable. Document these expectations and ensure all employees are aware of them.

3. Provide Constructive Feedback

Regular feedback sessions can help address toxic behaviour early. When providing feedback, focus on specific behaviours rather than personal attributes. Use a constructive approach, highlighting the impact of their actions on the team and offering suggestions for improvement.

4. Offer Support and Training

Sometimes, toxic behaviour is a result of a lack of skills or knowledge. Providing training or mentoring can help employees develop the necessary skills to improve their behaviour. Additionally, offering support through employee assistance programs (EAPs) can help them address personal issues that may be affecting their work.

5. Implement a Performance Improvement Plan (PIP)

If the behaviour does not improve despite feedback and support, a Performance Improvement Plan (PIP) can be an effective tool. A PIP outlines specific goals, timelines, and consequences if the employee fails to meet the expectations. This formal process can help employees understand the seriousness of the situation and encourage positive change.

6. Foster a Positive Work Environment

Creating a positive work environment can reduce the impact of toxic behaviour. Encourage open communication, recognise and reward positive behaviour, and promote a culture of respect and collaboration. When employees feel valued and supported, they are more likely to exhibit positive behaviours.

7. Know When to Let Go

Despite all efforts, some toxic employees may not change. In such cases, it may be necessary to terminate their employment to protect the overall well-being of the team and the organisation. Ensure that this process is conducted in accordance with company policies and employment laws to avoid legal complications.

8. Learn from the Experience

Every instance of dealing with a toxic employee is an opportunity for organisational learning. Analyse what led to the situation and what measures can be implemented to prevent similar issues in the future. This might involve revisiting hiring practices, enhancing employee support programs, or improving management training.

Conclusion

Managing toxic employees is undoubtedly challenging, but with the right strategies, leaders can mitigate their impact and foster a healthier, more productive work environment. At TalentShift, we believe that proactive and compassionate leadership is key to transforming negative behaviours and maintaining organisational harmony. By addressing issues early and providing the necessary support, leaders can turn potential disruptors into valuable contributors to their team.

🔔Employer Penalised for Causing Psychiatric Injury During Demotion Meeting🔔A sales supervisor has been awarded $395,767 ...
30/08/2024

🔔Employer Penalised for Causing Psychiatric Injury During Demotion Meeting🔔

A sales supervisor has been awarded $395,767 in damages after a Queensland court found his employer, Pro Music Australia, negligent in causing psychiatric injury due to a poorly handled demotion meeting.

The supervisor was informed by the managing director that he would be demoted and his salary reduced due to performance issues. The unexpected meeting left the supervisor “utterly stunned” and humiliated, especially as co-workers overheard the discussion. The demotion and pay cut were to take effect the following day, without prior notice.

The supervisor argued that a reasonable employer would have provided prior written notice of the performance concerns and given him an opportunity to respond before the demotion. This, he claimed, would have mitigated the risk of injury.

The Court recognised that there were clear signs of the worker’s psychological vulnerability, making the risk of injury both foreseeable and significant.

The Court clarified that while an employer is not required to ensure a conflict-free or perfectly harmonious workplace, they are obligated to take reasonable steps to provide a safe environment and avoid exposing employees to unnecessary risks, including psychiatric harm.

The Court concluded that a reasonable manager would have given the employee proper written notice, an opportunity to respond, and conducted the meeting in a confidential manner. These actions would be expected of any competent manager in such a situation.

For advice on maintaining a safe working environment and preventing psychological harm, contact TalentShift today.

28/08/2024

SEPTEMBER SPECIAL: Complimentary HR Health Check

If you don’t have in-house expert HR knowledge it can be difficult to know if you’re complying with legislation, or if your systems and procedures are best-practice.

The best way to know is with a HR Health Check.

As part of our September special,TalentShift is offering a complimentary HR health check to local businesses. This is an excellent opportunity to evaluate the current state of your HR practices and identify areas for improvement—at no cost to you.

With the holiday season approaching, this would be the perfect time to ensure that your HR processes are optimised and ready for the busy months ahead.

If you’re interested in taking advantage of this offer, follow our page, share this post, tag a business leader and contact Monika on 0422269688 or email [email protected]

As HR Specialists, we provide expert HR advice and solutions tailored to the unique needs of your business. We deliver practical and effective HR solutions for every stage of the employment lifecycle.

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