29/05/2026
Reminder
IMPORTANT 🚨
 Planned RTA systems outage
From 5:00pm Thursday 28 May 2026 to 12 midday Monday 1 June 2026, a planned RTA systems outage is required while we update our core systems.
During this time, limited RTA services will be available. Customers are asked to complete any essential tenancy and bond tasks or enquiries before or after the outage period.
The RTA will be raising awareness of this planned outage with customers via direct emails, social media, our call waiting messaging, across the RTA website and through our sector stakeholder groups.
We appreciate your patience while we undertake this essential work.
Key dates
Outage starts: 5:00pm (Qld time) Thursday 28 May 2026 (limited services available – as outlined below)
Outage ends: 12 midday (Qld time) Monday 1 June 2026
Outside of this outage period, RTA services operate as normal.
Bond refund requests: Will be processed as normal until 5:00pm (Qld time) Thursday 28 May 2026. Please allow up to 3 business days for the bank to process your bond refund payment.
Read more 🔗 👇🏽
www.rta.qld.gov.au/customer-service-changes
Planned RTA systems outageFrom 5:00pm Thursday 28 May 2026 to 12 midday Monday 1 June 2026, a planned RTA systems outage is required while we update our core systems.During this time, limited RTA services will be available. Customers are asked to complete any essential tenancy and bond tasks or enqu...